Summary
Overview
Work History
Skills
Accomplishments
Interests
Languages
Education
Timeline
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Ryan Lee

Balwyn North,VIC

Summary

Motivated and hardworking individual with strong communication, teamwork, and problem-solving skills developed through hands-on experience in the customer service and hospitality sectors. A quick learner with a passion for delivering excellent customer experiences, and a disciplined, adaptable approach to tasks. Fluent in English and Mandarin, with a proven ability to work well in fast-paced environments and a commitment to personal and professional growth.

Overview

4
4
years of professional experience

Work History

Bar Attendant

Crown Casino
11.2022 - Current
  • Serve customers in a fast-paced environment with a focus on customer satisfaction
  • Wash and clean glassware to maintain hygiene standards
  • Restock supplies and ensure the bar is fully stocked during shifts
  • Perform other various back-of-house duties

Crew Member

McDonald's
03.2021 - 02.2023
  • Prepare and serve customer orders efficiently in a high-volume setting
  • Clean and wash used equipment to maintain food safety standards
  • Organize and put away deliveries to ensure timely stock availability

Skills

  • Teamwork: Collaborates effectively with others in a team environment
  • Communication: Strong verbal and written communication skills, with the ability to interact with customers and colleagues clearly
  • Attention to Detail: Focused on accuracy in tasks, from order taking to inventory management
  • Adaptability: Flexible and able to handle changes in a fast-paced work environment
  • Problem Solving: Quick thinking and resourceful in resolving customer concerns or operational issues
  • Customer Service: Dedicated to providing excellent service and ensuring customer satisfaction
  • Active Listening: Attentive to customer needs and able to respond appropriately

Accomplishments

  • 8th Grade Piano: Demonstrated dedication and skill through advanced proficiency in piano
  • Black Belt in Taekwondo: Achieved a black belt, showcasing discipline, commitment, and strong physical endurance

Interests

  • Gaming: Passionate about both casual and competitive gaming
  • Watching Shows/Movies: Enjoys staying updated with the latest films and TV series
  • Listening to Music: Enthusiastic about exploring different genres and artists
  • Collecting Collectables: Avid collector of various items, demonstrating attention to detail and an appreciation for valuable assets
  • Dancing: Enjoys dancing as a form of self-expression and physical activity

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Education

  • Year 11, Balwyn High School — 2020
  • Certificate II in Electrotechnology, Box Hill TAFE

Timeline

Bar Attendant

Crown Casino
11.2022 - Current

Crew Member

McDonald's
03.2021 - 02.2023
Ryan Lee