Summary
Overview
Work History
Education
Skills
References
Timeline
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Bianca Shaw

Scarborough,Australia

Summary

Positive and highly motivated professional with a compassionate work ethic and commitment to excellence. Demonstrated ability to achieve personal and team goals through determination and focus. Proven track record of success across numerous industries, consistently delivering high-quality results.

Overview

21
21
years of professional experience

Work History

Casual Disability Support Worker

ABSOLUTE COASAL CARE
06.2025 - Current
  • Support daily living, personal care, medication and domestic tasks.
  • Encourage personal goal development with empathy, kindness and clear communication.
  • Provided transport assistance, completed shift notes, and handled admin duties.

Spray Tanning Artist and Technician – Business Owner

TANON SPRAY TANNING
08.2023 - Current
  • Operate a private home-based spray tanning salon using premium all-natural, organic, Australian TechnoTan solutions.
  • Retail supplier of TechnoTan tan care products and solutions.
  • Manage marketing and client engagement across multiple social media platforms.
  • Oversee ordering, inventory, and basic bookkeeping.

Neuro Coach/Trainer and Administrator

THINGY FLIP
10.2022 - 08.2023
  • Set up of administration systems, policies, email communication, resources, and refined website content.
  • Prospected new clients, delivered on-site Neuro coaching, systemised and ran training programs and certifications for school students and PCYC clubs programs.
  • Created sales and marketing materials, managed packing, and coordinated shipping.

Administration

DESIGNER OUTDOOR AWNINGS
01.2022 - 01.2023
  • Managed lead calls, appointment bookings, and client follow-ups, coordinated tradesmen, proficient in Microsoft Office, Outlook and Calendar scheduling.

Personal Assistant to the Principal, Business Development Manager, Property Management

ONE AGENCY JD PROPERTY AGENTS
04.2021 - 10.2022
  • PA: Supported Open-Home inspections and Auctions; managed databases, errands, meetings, phone and email correspondence.
  • BDM: Drove business growth through marketing, partnerships, property appraisals, client communication, and sales negotiation.
  • PM: Gained Certificate of Registration, conducted market appraisals; managed rental marketing, tenant approvals, documentation, and compliance with government regulations; advanced computer and data skills.

Grade 4 Hospitality and Casual Housekeeper for on-site Accommodation

TUMBLING WATERS RETREAT
01.2014 - 04.2021
  • Managed Front-of-house operations for events, weddings and restaurant service, upholding the highest standards; RSA qualified.
  • Performed table service, managed Bar duties, basic food preparation, room attendant duties, and open/close procedures.
  • Oversaw dining/function room setup & resets
  • Worked effectively in teams, delegate tasks, and applied strong communication, memory and listening skills.
  • Trained new staff on customer service protocols and operational procedures.

Casual Retail Liquor Shop Assistant

HELENSBURGH PREMIUM LIQUOR
10.2014 - 07.2018
  • Delivered front counter sales and customer service; restocked shelves and maintained store cleanliness.
  • Operated registers, barcode scanners, EFTPOS, and handled cash transactions; RSA qualified.

Waitress

RED NECTAR RESTAURANT
01.2013 - 12.2013
  • Grade 3 waiter: provided table service, restaurant resets, cleaning and closing procedures; RSA qualified.
  • Provided excellent customer service by taking orders and addressing inquiries.
  • Collaborated with kitchen staff to ensure timely meal delivery and accuracy.

NSW Account Manager, Sales representative

HALDEX PTY LTD
08.2004 - 12.2008
  • Achieved sales targets while managing major customer accounts and driving new business growth.
  • Developed and implemented vendor refill systems to secure repeat sales.
  • Managed client relationships to ensure satisfaction and retention.
  • Resolved client issues promptly to maintain strong business relationships.

Education

First Aid Certificate -

National Courses, Wollongong
07-2025

Working with Children Check -

Valid for paid and unpaid work
07-2025

NDIS Worker Check -

Clearence
07-2025

ARRON SANSONI GROUP – MENTORSHIP PROGRAMME -

Duration: 2018-2019

Skills

  • Customer service
  • Disability support worker
  • Personal care
  • NDIS Team collaboration
  • NDIS Daily living requirements
  • NDIS Care coordination
  • Housekeeping skills
  • Safety management
  • Medication administration
  • First aid and CPR
  • Disability awareness
  • Account Management
  • Strong Sales experience
  • Hospitality
  • Retail Sales
  • Problem solving
  • Listening skills
  • Phone and Prospecting
  • Consulting
  • Computer literacy
  • Microsoft Office, Word, and Excel
  • Marketing strategies
  • Integration data software
  • Reckon accounting software
  • CRM databases
  • Payroll systems
  • Administration skills
  • Emailing and communications
  • Social media marketing
  • Float balancing
  • EFTPOS and cash handling
  • Security measures
  • Risk management
  • Resource management
  • Community engagement
  • Teamwork and communication
  • Volunteer involvement
  • Well-presented
  • Positive attitude
  • Friendly nature
  • Approachable
  • Politeness and punctuality
  • Reliable work ethic
  • Growth orientation
  • Calm under pressure
  • Energetic and active
  • Healthy and holistic lifestyle

References

References available upon request.

Timeline

Casual Disability Support Worker

ABSOLUTE COASAL CARE
06.2025 - Current

Spray Tanning Artist and Technician – Business Owner

TANON SPRAY TANNING
08.2023 - Current

Neuro Coach/Trainer and Administrator

THINGY FLIP
10.2022 - 08.2023

Administration

DESIGNER OUTDOOR AWNINGS
01.2022 - 01.2023

Personal Assistant to the Principal, Business Development Manager, Property Management

ONE AGENCY JD PROPERTY AGENTS
04.2021 - 10.2022

Casual Retail Liquor Shop Assistant

HELENSBURGH PREMIUM LIQUOR
10.2014 - 07.2018

Grade 4 Hospitality and Casual Housekeeper for on-site Accommodation

TUMBLING WATERS RETREAT
01.2014 - 04.2021

Waitress

RED NECTAR RESTAURANT
01.2013 - 12.2013

NSW Account Manager, Sales representative

HALDEX PTY LTD
08.2004 - 12.2008

First Aid Certificate -

National Courses, Wollongong

Working with Children Check -

Valid for paid and unpaid work

NDIS Worker Check -

Clearence

ARRON SANSONI GROUP – MENTORSHIP PROGRAMME -

Duration: 2018-2019
Bianca Shaw