Bianca Ziliotto

As an Allied Health Assistant, I support a multidisciplinary team by developing resources and conducting research to enhance client care. Working remotely, I effectively manage my time and organise tasks to ensure seamless operations. My responsibilities include:

• Conducting face-to-face sessions with clients to deliver personalised support.
• Completing administrative tasks such as managing inquiries, maintaining waitlists, and creating client profiles.
• Writing detailed session notes to track progress and facilitate communication.
• Collaborating with clients' families, schools, and other health professionals to coordinate comprehensive care.
• Assisting directors with various tasks.

• Perform various administrative tasks, including report writing, note-taking during sessions, and data collection.
• Conduct group therapy sessions in a primary school setting, focusing on kinder and foundation students in groups of 2-4, with an emphasis on speech and language development.
• Involved in facilitating a literacy group for one school term, developed by a speech pathologist.
• Contribute to resource development for the team and created individualised home programs for clients.
• Collaborate with a speech pathologist to conduct screenings in schools.
• Carried out therapy plans development by a speech pathologist.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.