Bibek Bastola
Sydney,NSW
Summary
Dynamic Bar Supervisor with a strong history at CQ Hotels Pty Ltd, specializing in staff management and innovative menu development that drives revenue and elevates guest experiences. Proven expertise in health and safety compliance combined with a talent for leading teams to surpass operational objectives. Recognized for streamlining processes and effectively resolving challenges, ensuring exceptional service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar Supervisor
CQ Hotels Pty Ltd
Sydney, NSW
01.2023 - Current
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Observed food safety and sanitation protocols to reduce germ spread.
- Supervised daily operations of the bar including opening and closing procedures.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Analyzed monthly sales data to identify areas of improvement within the bar environment.
- Participated in weekly management meetings to discuss operational issues or concerns.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, production and presentation according to quality standards.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Bar Team Leader
CQ Hotels Pty Ltd
Sydney, NSW
12.2022 - 12.2023
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Tracked sales figures on a daily basis and reported results to management.
- Monitored cash handling procedures at the bar counter.
- Resolved customer complaints in a professional manner.
- Maintained accurate records of stock levels and inventory.
- Developed training programs for new bar staff members.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Supervised the preparation of drinks according to standard recipes.
Education
Bachelors of Information Technology - Information Technology
College of Higher Education
Sydney NSW05-2024
Advanced Diploma of Computer Systems Technology - Information Technology
Int. Institute of Business And IT
Sydney, NSW04-2020
Skills
- Recruitment and hiring
- Food handling
- Team direction
- Staff management
- Service coordination
- Menu development
- Health and safety compliance
- Supply management
- Staff scheduling
Accomplishments
- Employee of the year 2023.
- Guest Service awards
- Milestone of Managing 100+ corporate events.
Certification
- RSA (Expiry April 2027)
Languages
English
Full Professional
Nepali
Native/ Bilingual
References
References available upon request.
Timeline
Bar Supervisor
CQ Hotels Pty Ltd
01.2023 - Current
Bar Team Leader
CQ Hotels Pty Ltd
12.2022 - 12.2023
- RSA (Expiry April 2027)
Bachelors of Information Technology - Information Technology
College of Higher Education
Advanced Diploma of Computer Systems Technology - Information Technology
Int. Institute of Business And IT
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