Summary
Overview
Work History
Education
Skills
Websites
Timeline
Attributes
References
Manager

Bigyan Dhodary

Darlinghurst,NSW

Summary

Enthusiastic graduate student pursuing a Graduate Diploma in Early Childhood Education, dedicated to cultivating an inclusive and engaging learning environment for young minds. Leveraging a solid academic foundation in child development, curriculum design, and educational psychology, I am poised to contribute fresh perspectives and a passion for fostering early learning experiences. Possessing strong communication skills and a collaborative mindset, I am eager to bring creativity, adaptability, and a commitment to continuous improvement to a progressive educational institution.

Overview

1
1
years of professional experience

Work History

Manager

Coles Supermarket
02.2019 - Current
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

IT Support Engineer

Occom Group
01.2023 - 07.2023
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Enhanced network security with regular vulnerability assessments and prompt patch installations.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.

Manager

I Love Pizza
06.2018 - 07.2020
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.

Education

Graduate Diploma - Early Childhood Education

Southern Cross University
Sydney, NSW
11.2024

Professional Year -

Performance Education
01.2024

Bachelor of Information Technology -

King Own’s Institute of Technology
09.2021

Skills

  • Safety Awareness
  • Project Management
  • Database Management
  • Customer Service
  • Strategic Selling
  • Collaborative and Team-Oriented
  • Safety Monitoring and Management
  • Role Playing and Interaction Methods
  • Student Learning Support
  • Progress Tracking and Reporting

Timeline

IT Support Engineer

Occom Group
01.2023 - 07.2023

Manager

Coles Supermarket
02.2019 - Current

Manager

I Love Pizza
06.2018 - 07.2020

Graduate Diploma - Early Childhood Education

Southern Cross University

Professional Year -

Performance Education

Bachelor of Information Technology -

King Own’s Institute of Technology

Attributes

  • Teamwork: As a member of a cross-functional team, I collaborated with colleagues from different departments to develop and launch a new product.
  • Problem-solving: In my previous role as a customer service representative, I encountered a wide range of issues and complaints from customers. Through my problem-solving skills, I was able to resolve these issues to the satisfaction of the customers and maintain positive relationships with them.
  • Adaptability: In a fast-paced work environment, I can quickly adapt to changing circumstances and take on new responsibilities as needed.

References

Available upon request
Bigyan Dhodary