Bilal Hassan Salmani
3/24 Carroll Rd, Oakleigh South,VIC
Summary
Hardworking Automotive Technician with passion and fast learning skills would love to work hard in this field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
9
9
years of professional experience
Work History
Hairdresser
90 Degree Salon
01.2016 - 01.2017
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Recorded notes for future reference about customer preferences and services delivered.
- Greeted new arrivals and delivered excellent customer service.
- Booked client appointments and coordinated schedule with salon receptionist.
- Maintained neatness of service waiting areas.
- Cut and styled hair for diverse client base, specializing in texturising and thinning.
- Conducted thorough consultations to assess client requirements.
- Scheduled appointments for clients over phone or in-person.
- Offered consultations and advised clients on appropriate hairstyles based on their face shape, lifestyle, and desires.
- Demonstrated excellent customer service skills by addressing client concerns promptly and professionally.
- Built and preserved strong client relationships to increase return visits.
Industrial Cleaner
MJ Lines Pvt Ltd.
03.2017 - 04.2023
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Removed dirt, grease, and grime from various surfaces using appropriate cleaning solutions.
- Conducted routine inspections of work areas to ensure cleanliness standards were met.
- Operated pressure washers, steam cleaners, and other specialized cleaning equipment.
- Assisted with maintenance of air purification systems and filters.
- Wore personal protective equipment such as gloves, goggles, and masks during cleaning tasks.
- Cleaned industrial equipment and machinery to maintain proper functioning.
- Used ladders, lifts, or scaffolding safely to access hard-to-reach areas.
- Ensured proper storage of chemicals according to labeled instructions.
- Followed safety protocols while working with chemicals and heavy machinery.
- Attended training sessions to stay up-to-date on industry best practices for industrial cleaning.
- Notified supervisors immediately upon discovering damaged or malfunctioning equipment.
Uber Partner
Uber
06.2023 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Transported passengers throughout service area with focus on safety, courtesy and timely transport.
- Provided bottled water and other conveniences to increase passenger comfort and satisfaction.
- Kept vehicle clean, polished and in prime operating condition.
- Verified vehicle cleanliness and up-to-date maintenance to provide safe, clean riding services.
- Managed time efficiently by scheduling rides strategically based on distance, time of day, and predicted demand patterns.
- Kept track of personal expenses such as fuel costs and car maintenance in order to manage finances effectively.
- Completed routine vehicle maintenance by adding gasoline and oil and regulating tire pressure.
- Picked up passengers from designated locations and ensured timely transport to their destinations.
- Checked vehicle regularly for potential issues or required maintenance to avoid breakdowns and delays in service.
- Maintained current vehicle license plates, inspection tags and insurance cards and displayed as required.
- Communicated and made small talk with passengers, offering safe and welcoming ride to destination.
Education
Senior Year Certificate - Engineering (Pre-Engineering)
Tagore Vanasthali Public School
Himachal Pardesh, India03.2016
Certificate III - Hairdresser
PMKVY
Jalandhar, Punjab, India12.2016
Certificate III - Light Vehicle Mechanical Technology
North Melbourne College
Melbourne, VIC07.2019
Certificate IV - Automotive Mechanical Diagnosis
Polytechnic Victoria
Melbourne, VIC02.2024
Skills
- Punctuality
- Fast Learner
- Vehicle inspections
- Critical Thinking Capabilities
- Active listening
- Situational awareness
- Organizational skills
- Positive attitude
- Reliability
- Efficient driving
- Self-motivation
- Flexibility
- Adaptability
- Problem-solving
- Changing Oil
- Customer Service
- Safety awareness
- Recordkeeping skills
- Safety understanding
- Computer skills
Timeline
Uber Partner
Uber
06.2023 - Current
Industrial Cleaner
MJ Lines Pvt Ltd.
03.2017 - 04.2023
Hairdresser
90 Degree Salon
01.2016 - 01.2017
Senior Year Certificate - Engineering (Pre-Engineering)
Tagore Vanasthali Public School
Certificate III - Hairdresser
PMKVY
Certificate III - Light Vehicle Mechanical Technology
North Melbourne College
Certificate IV - Automotive Mechanical Diagnosis
Polytechnic Victoria
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