Tenaysha Dunwoodie
Dharruk, SYD
Summary
Dedicated professional with a proven track record at Lennox Hair, excelling in client consultation and organization skills. Demonstrated ability to enhance customer satisfaction and streamline appointment scheduling, contributing to increased salon efficiency. Known for exceptional punctuality and fostering strong client relations, embodying a commitment to excellence and continuous improvement.
Overview
5
5
years of professional experience
Work History
Apprentice Hairdresser
Lennox Hair
08.2023 - 11.2024
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
Crew Trainer
McDonalds
07.2020 - 08.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Assistant Dance Teacher
Megan Phillips Dance Academy
01.2020 - 12.2022
- Managed classroom behavior effectively, maintaining a positive learning environment for all students.
- Demonstrated professionalism by adhering to studio policies, dress code, and punctuality requirements.
- Served as a role model for young dancers, demonstrating passion for the art form as well as strong work ethic and discipline.
- Developed strong relationships with students and parents, maintaining open communication regarding progress and areas for improvement.
Education
No Degree - High School Education
Richmond River High Campus
08-2023
Skills
- Client consultation
- Punctuality
- Up-selling
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
Timeline
Apprentice Hairdresser
Lennox Hair
08.2023 - 11.2024
Crew Trainer
McDonalds
07.2020 - 08.2023
Assistant Dance Teacher
Megan Phillips Dance Academy
01.2020 - 12.2022
No Degree - High School Education
Richmond River High Campus
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