Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billy Wilson

University Student
Adelaide,SA

Summary

I am a Bachelor of Information Technology (Generic) student at the University of South Australia, passionate about pursuing a career in the Networking and Cybersecurity industry.

My work experience at Telstra and Ampol has enabled me to develop strong skills in customer service, sales, change management, and problem-solving within fast-paced, sales-focused environments. Within my degree, I am building expertise in programming (Python, SQL, HTML, JavaScript) and general information technology skills.

Overview

4
4
years of professional experience

Work History

Business Sales Consultant

Telstra Corporation
Mount Barker, 5251
04.2023 - 04.2025
  • Delivered tailored mobile and internet solutions to residential and small to medium business clients, including McDonald's Mount Barker, Mount Barker District Council, Hahndorf Farm Barn and BFT Gym.
  • Supported customers with IT solutions and assisted with troubleshooting.
  • Achieved monthly sales targets/KPI's and maintained high customer satisfaction measured via NPS scores.

Cashier

Ampol
Woodside, 5244
02.2021 - 08.2023
  • Managed cash handling, point-of-sale operations, and daily store closing procedures.
  • Ensured compliance with workplace safety and service standards.
  • Managed cash drawer accurately, ensuring all transactions balanced at the end of the day.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Bachelor of Information Technology - Generic

University of South Australia
Mawson Lakes
04.2001 -

High School - SACE

Mercedes College
Springfield
04.2001 -

Skills

  • Cash handling

  • Till management

  • Cleaning

  • Petroleum systems

  • Communication

  • Interpersonal skills

  • Customer service

  • Salesforce

  • Microsoft Office

  • Salesforce

  • Siebel

  • Store management

  • Sales

  • Business communications

Timeline

Business Sales Consultant

Telstra Corporation
04.2023 - 04.2025

Cashier

Ampol
02.2021 - 08.2023

Bachelor of Information Technology - Generic

University of South Australia
04.2001 -

High School - SACE

Mercedes College
04.2001 -

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