Summary
Overview
Work History
Education
Timeline
Generic

Bimarsa Silwal

Launceston,TAS

Summary

I am a highly skilled IT professional with a specialized background in Cybersecurity and Networking, holding a Master's degree from Deakin University. My expertise spans a wide spectrum of technical domains, including Cybersecurity, Network Security, and Mobile Application Development. I have hands-on experience in developing cross-platform mobile applications using Xamarin and C#, as well as Java-based Android applications. Additionally, I possess a strong foundation in blockchain technology, having written Solidity contracts for Ethereum.

My proficiency extends to security assessments, as I am well-versed in utilizing tools on Kali Linux for various security scans and identifying potential vulnerabilities. I also have a foundational understanding of networking, encompassing routing, switching, and firewall configurations.

My problem-solving skills, adaptability to emerging technologies, and collaborative mindset shine through my successful participation in team projects. I am enthusiastic about staying updated with industry trends and continuously expanding my knowledge base. With a proven track record of technical competence and a commitment to cybersecurity excellence, I am well-prepared to contribute effectively to any technology-driven endeavor.

Overview

11
11
years of professional experience

Work History

Hairdresser

Relief Hairdressing Salon
04.2019 - 03.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.

Technical Advisor

Godrej Consumer Products
07.2017 - 01.2021
  • Served as primary point of contact for triaging technical issues.
  • Reviewed technical guidelines to verify compliance with information security standards and best practices.
  • Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines.
  • Standardized technical operations reporting parameters to reduce wasted and redundant effort across multidisciplinary teams.
  • Designed employee training curricula to instill necessary process skills, verifying competency via subsequent test procedures.
  • Monitored technology infrastructure against core standards to provide technical assessment and advisory services.

Key Accounts Trainer

Wella Professionals
04.2016 - 03.2017
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Developed and delivered presentations to key customers to position products and services.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Educator Trainer

Wella Professionals
01.2015 - 03.2016
  • Created and oversaw internal training programs for operations.
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Provided coaching and mentoring to employees.

Assistant Teacher

Little Heaven English School
03.2011 - 09.2011
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Graded assignments and reported individual progress to teacher.

Education

Masters Of Information Technology - Cyber Security

Deakin University
Melbourne, VIC
10.2022

Bachelor of Computer Application - Computer Science

Bangalore University
Bangalore, India
05.2018

Timeline

Hairdresser

Relief Hairdressing Salon
04.2019 - 03.2022

Technical Advisor

Godrej Consumer Products
07.2017 - 01.2021

Key Accounts Trainer

Wella Professionals
04.2016 - 03.2017

Educator Trainer

Wella Professionals
01.2015 - 03.2016

Assistant Teacher

Little Heaven English School
03.2011 - 09.2011

Masters Of Information Technology - Cyber Security

Deakin University

Bachelor of Computer Application - Computer Science

Bangalore University
Bimarsa Silwal