BIMASH KHATRI
Belconnen
Summary
Dedicated and adaptable professional with a diverse background in administration, business development, IT support, and team leadership, transitioning into early childhood education. Strong communication, organizational, and interpersonal skills, combined with a people-first mindset and a commitment to creating inclusive, supportive, and engaging learning environments. Proficient in technology and time management, with a proven ability to collaborate effectively, respond with empathy, and maintain a safe and nurturing atmosphere for children and families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Grocery Manager
Woolworths
11.2020 - Current
- Applied a people-first approach by fostering positive relationships with customers and team members
- Practiced and modeled the values of professionalism, patience, and empathy
- Led and supported a diverse team, building effective communication and collaboration
- Managed staff rostering and scheduling, ensuring coverage and smooth daily operations
- Conducted routine safety checks and ensured a well-organized, hazard-free environment
- Resolved issues calmly and effectively, using positive conflict resolution and problem-solving
- Assisted customers with care, attentiveness, and patience, providing consistent support
Sales Business Development Officer
Indus Institute
11.2022 - 11.2023
- Conducted comprehensive market research to identify emerging trends and capitalize on new opportunities.
- Developed strategic partnerships with key industry players, enhancing company visibility and credibility.
- Delivered engaging presentations to prospective clients, effectively communicating the value proposition of products/services offered.
- Enhanced brand awareness through targeted marketing campaigns and promotional events.
- Consistently exceeded sales targets by diligently following up on leads, building strong relationships with potential clients.
- Mentored junior team members, sharing best practices in prospecting, closing deals, and relationship management techniques.
- Analyzed competitor offerings to maintain a thorough understanding of market dynamics and devise appropriate counterstrategies.
- Maximized lead generation through effective networking at industry events and conferences.
IT Support & Conveyancer Assistant
Legal Guru
11.2020 - 10.2022
- IT Support
- Providing first and second level IT support for all desktop and system utilising effective technical and interpersonal skills.
- Performing routine checks, maintenance and monitoring network and resources.
- Recording incident and planning resolutions within the Service desk.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Setting up accounts for new users.
- Conveyancer Assistant
- Creating legal cost agreement to retain clients for sale and purchase conveyancing.
- Dealing with the Land Registry, Mortgage Brokers, Real estate Agents over the phone and in person for all aspects for conveyancing transactions.
- Assisting solicitor to release Contract for Sale, reviewing the contract exchanging the contract.
- Attending paper settlement at ACT Settlement Room for settling Land, and residential properties.
- Maintaining client portal system, development spreadsheets and various other reporting regime.
Education
Certificate IV - Disability
Study Wise College
01.2024
Graduate Diploma - Early Childhood Education
Southern Cross University
NSWBachelor’s Degree - Networking
Melbourne Institute of Technology
01.2020
High School - undefined
Kavre Higher Secondary School
01.2016
Skills
- Communication and Interpersonal Skills
- Patience and Empathy
- Organizational and Administrative Skills
- Time Management
- Team Collaboration
- Adaptability and Flexibility
- Technology Proficiency (eg, Microsoft Office, IT Support)
- Multitasking
- Conflict Resolution
Certification
- First Aid, Manual Handling and CPR
- Certificate IV in Disability
- Australian Federal Police Check
- WWVP (Working with Vulnerable People)
LANGUAGES
Nepali (Native)
English
Hindi
Timeline
Sales Business Development Officer
Indus Institute
11.2022 - 11.2023
IT Support & Conveyancer Assistant
Legal Guru
11.2020 - 10.2022
Assistant Grocery Manager
Woolworths
11.2020 - Current
Bachelor’s Degree - Networking
Melbourne Institute of Technology
High School - undefined
Kavre Higher Secondary School
Certificate IV - Disability
Study Wise College
Graduate Diploma - Early Childhood Education
Southern Cross University
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