Summary
Overview
Work History
Education
Skills
Timeline
Generic

Binayak Karki

Wollstonecraft,NSW

Summary

Currently working at glue, has sharpened my communication skills further, allowing for smooth conversations to keep the customer engaged when needed. Koko black has provided one of the founding blocks in the integration of learning about retail, providing me with the basic skills needed. Becoming a housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible, and driven to be an integral team member. Consistently punctual on arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Effective use of communicational skills to unpack the problem at hand, working in a team based environment has also funded the growth of my confidence when approaching issues. Making tasks ranging from vacuuming to approaching guests done with expertise and efficiency. Although McDonald's has improved my social ability and adaptability to new environments, I feel as though housekeeping has laid a foundation of efficiency and affectability in me, serving as a backbone for future job demands. All jobs leading to my retail work have become the backbone of my customer service skills

Overview

6
6
years of professional experience

Work History

Sales Assistant

Glue Store
08.2023 - Current
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Retail Worker

Koko Black
10.2022 - 02.2023
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Housekeeper

Christina
03.2020 - 09.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Worked as part of a team, communication being very demanding
  • High pressure situations of guest requests and high volumes of rooms to be done.
  • Having to do 20+ rooms within 3h

Crew Member Mcdonalds

Issy
03.2018 - 12.2018
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • high intensity with product volume. Peak hour during 6am and 12pm

Education

High School Diploma -

Cammeraygal High School
Sydney, NSW

Bachelor of Arts - Security Studies

Macquarie University
Sydney, NSW
09.2025

Skills

  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Decision-Making
  • Active Listening
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Planning and Coordination
  • Interpersonal Communication

Timeline

Sales Assistant

Glue Store
08.2023 - Current

Retail Worker

Koko Black
10.2022 - 02.2023

Housekeeper

Christina
03.2020 - 09.2022

Crew Member Mcdonalds

Issy
03.2018 - 12.2018

High School Diploma -

Cammeraygal High School

Bachelor of Arts - Security Studies

Macquarie University
Binayak Karki