Binu Jacob
Lyndhurst,VIC
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
8
8
years of professional experience
Work History
Account Manager and Energy Consultant
CovaU Energy
02.2016 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing the potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Set clear sales goals to identify activities and behaviour to advance the sales process and close deals.
- Built a diverse and consistent sales portfolio.
Education
MBA - Marketing And Finance
M G University
Kerala India04.2005
Bachelor of Science - Electronics Technology
M G University
Kerala India 04.2003
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Client Relationship Management
- Sales Development
- Networking skills
- Client acquisition
Timeline
Account Manager and Energy Consultant
CovaU Energy
02.2016 - Current
MBA - Marketing And Finance
M G University
Bachelor of Science - Electronics Technology
M G University
Similar Profiles
Sunil BelaniSunil Belani
Energy Sales Representative at Origin EnergyEnergy Sales Representative at Origin Energy
Vera ChenVera Chen
Accountant at CovaU Pty LimitedAccountant at CovaU Pty Limited
Tony KellyTony Kelly
Asset Inspector,pole Nailing at Energex ,Ergon Energy,Evo Energy, Essential EnergyAsset Inspector,pole Nailing at Energex ,Ergon Energy,Evo Energy, Essential Energy
NYAMAL MUONNYAMAL MUON
Support Worker at Platinum DisabilitySupport Worker at Platinum Disability
Fayzia FayaziFayzia Fayazi
Sales Assistant at Target AustraliaSales Assistant at Target Australia