Bishoy Eskander
Melbourne,VIC
Summary
Business-minded professional tackling any job task with precision. Determined to deliver exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
General Administrator
Steady State
Melbourne, VIC
02.2022 - 03.2024
- Answered and directed incoming calls, emails, and other inquiries from customers.
- Organized and maintained confidential files and records.
- Provided administrative support to various departments within the organization.
- Resolved customer complaints in a timely manner while maintaining professional relationships with customers.
- Inputted data into spreadsheets or databases accurately and efficiently.
- Managed multiple tasks simultaneously while meeting deadlines.
- Reviewed invoices for accuracy prior to submission for payment processing.
- Tracked expenses against budgets on a regular basis.
- Checked office stock to determine supply levels and maintain inventory.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Banquet Bartender and Waiter
Lakeside Banquet and Convention Centre
Melbourne, VIC
05.2018 - 10.2023
- Maintained an organized, clean and safe bar area; stocked shelves with liquor, beer, wine and other beverage items.
- Assisted in setting up the banquet hall prior to events; arranged tables and chairs, set up buffet stations and decorated according to event specifications.
- Provided excellent customer service by engaging in friendly conversations with guests while mixing drinks.
- Ensured a smooth flow of operations during busy periods by quickly preparing drinks, restocking items as needed and cleaning work areas when necessary.
- Monitored inventory levels throughout shift; reported low stock levels to management team so additional supplies could be ordered promptly.
- Managed guest complaints in a timely manner; provided solutions or referred them to a manager if further assistance was needed.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Store Clerk
7 Star Mini Mart
Melbourne, VIC
01.2016 - 04.2018
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Maintained records of inventory transactions such as purchases, returns, restocking fees.
- Operated cash register in accordance with company policies and procedures.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
Education
Bachelor of Business (Economics And Finance) - Economics And Finance
RMIT University
Melbourne, VIC11-2023
Skills
- Expense Tracking
- Records Management
- Customer Service
- Expense Monitoring
- Decision-Making
- Business Administration
- Schedule Coordination
- Document Management
- Administrative Support
- Payment handling
- Understanding of finances
Languages
Arabic
Native/ Bilingual
Affiliations
Junior Assistant Soccer Coach (Moonee Valley Knights U/10) - 2019-2021
- Led a team of 15 young players, fostering teamwork and individual growth.
- Developed and implemented training programs to improve players' skills and knowledge of the game.
- Effectively communicated game strategies and provided constructive feedback to enhance performance.
References
References available upon request.
Timeline
General Administrator
Steady State
02.2022 - 03.2024
Banquet Bartender and Waiter
Lakeside Banquet and Convention Centre
05.2018 - 10.2023
Store Clerk
7 Star Mini Mart
01.2016 - 04.2018
Bachelor of Business (Economics And Finance) - Economics And Finance
RMIT University
Similar Profiles
Jyoti YadavJyoti Yadav
SAP ISU FICA Consultant at Luminus Steady StateSAP ISU FICA Consultant at Luminus Steady State
Ajahnnie WardAjahnnie Ward
Mobile Phlebotomist at Steady Hands Mobile LabMobile Phlebotomist at Steady Hands Mobile Lab
Ximena MendozaXimena Mendoza
Daycare Teacher at Ready Steady Go AcademyDaycare Teacher at Ready Steady Go Academy