Blake Dawson
Rothwell,QLD
Summary
Dynamic professional with diverse experience in sales, hospitality, and food service, including roles in bar work, bottle shops, and kitchens. Proven ability to engage customers and drive sales through exceptional service and product knowledge. After a brief hiatus due to health concerns, committed to re-entering the workforce with renewed energy and enthusiasm. Eager to leverage past experiences and skills to contribute effectively in a new role.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Telstra
Springfield Central, QLD
06.2024 - Current
- Analyzed customer needs to recommend tailored solutions, enhancing client satisfaction.
- Developed and maintained strong relationships with clients, driving repeat business opportunities.
- Trained new sales team members on best practices for customer engagement and product knowledge.
- Implemented feedback mechanisms to gather insights, refining sales strategies based on market trends.
- Led initiatives to identify new market opportunities, expanding client base through targeted outreach.
Bartender
Hogs Breath Aspley
Aspley, QLD
02.2019 - 11.2020
- Managed bar inventory and supplies, ensuring optimal stock levels and minimizing waste.
- Crafted signature cocktails using advanced mixology techniques to enhance customer satisfaction.
- Trained new bartenders on drink preparation, customer service standards, and operational procedures.
- Developed and implemented efficient workflows to streamline service during peak hours.
Woodworker
Tarmac Pty Ltd
Brisbane, QLD
06.2018 - 11.2018
- Designed and crafted custom furniture using various woodworking techniques and tools.
- Operated advanced machinery for cutting, shaping, and finishing wood products efficiently.
- Collaborated with clients to understand specifications and deliver tailored solutions.
- Mentored junior woodworkers on best practices and safety protocols in the workshop.
Bartender
Horse and Jockey Hotel Motel/Bottle Mart Bottle Shop
Warwick, QLD
02.2016 - 06.2018
- Managed bar inventory and supplies, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on drink preparation, customer service standards, and operational procedures.
- Developed and implemented efficient workflows to streamline service during peak hours.
- Collaborated with kitchen staff to create beverage pairings that complemented menu offerings.
- Designed promotional drink specials based on seasonal ingredients and market trends, boosting sales revenue.
- Resolved customer complaints promptly, maintaining a positive atmosphere and encouraging repeat business.
Sales Assistant
Telstra Store Warwick
Warwick, QLD
11.2017 - 02.2018
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Developed product displays that increased customer engagement and promoted sales initiatives.
- Trained new team members on company policies and customer service best practices.
Building Engineer
Panda Finishing Solutions Pty Ltd
03.2015 - 02.2016
- Company Overview: (Spray booth builder/ installer
- Operated heavy machinery to assist with excavation and site preparation tasks.
- Collaborated with team members to ensure safety compliance on all job sites.
- Maintained tools and equipment, ensuring optimal performance and safety standards.
- Assisted in the installation of structures, including framing and roofing components.
- Collaborated with subcontractors to coordinate project timelines and resource allocation.
- Supervised construction projects, ensuring compliance with safety regulations and quality standards.
Vinyl/ Carpet Installer
FloorFit Pty Ltd
Brisbane, QLD
02.2015 - 02.2016
- Company Overview: (Carpet Laying/ Vinyl Laying)
- Installed carpets in residential and commercial spaces, ensuring precise measurements and seamless finishes.
- Collaborated with clients to select appropriate flooring materials based on aesthetic and functional requirements.
- Managed project timelines effectively, coordinating with multiple stakeholders to meet installation deadlines.
- Installed vinyl graphics on various surfaces, ensuring adherence to design specifications and quality standards.
- Operated cutting and application tools effectively to achieve precise installations.
- Collaborated with team members to plan project timelines and workflow efficiencies.
Education
Warwick State High School
Warwick, QLD11.2012
Skills
- Apply OHS requirements, policies and procedures in the construction industry
- Work Safe in Construction Industry
- Apply Basic Levelling procedures
- Conduct workplace communication
- Use carpentry tools and equipment
- Handle construction materials
- Plan and organize work
- Handle and prepare bricklaying and block laying materials
- Use bricklaying and block laying tools and equipment
- Carry out measurements and calculations
- Read and interpret plans
- Carry out basic demolition
- Work effectively and sustainably in the construction industry
Accomplishments
- Certificate I in Furnishing
- Certificate I in Construction
- Certificate II in Rural Operations
- RSA - Responsible Service of Alcohol
References
Troy Williamson, Floor fit Pty Ltd Boss, 0438199451
Managment Horse and Jockey Hotel Motel (07) 4661 0600
John Sisson, Hogs Breath Aspley Manager, 0433695957
Bianca Telstra Store Warwick - 0448999535
Timeline
Sales Consultant
Telstra
06.2024 - Current
Bartender
Hogs Breath Aspley
02.2019 - 11.2020
Woodworker
Tarmac Pty Ltd
06.2018 - 11.2018
Sales Assistant
Telstra Store Warwick
11.2017 - 02.2018
Bartender
Horse and Jockey Hotel Motel/Bottle Mart Bottle Shop
02.2016 - 06.2018
Building Engineer
Panda Finishing Solutions Pty Ltd
03.2015 - 02.2016
Vinyl/ Carpet Installer
FloorFit Pty Ltd
02.2015 - 02.2016
Warwick State High School