Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Blake Ramsay

Wollongong,NSW

Summary

Dynamic bar professional with extensive experience at Collegians Rugby League Football Club, excelling in customer service and alcohol awareness. Proven ability to enhance guest experiences through effective communication and meticulous cleanliness. Skilled in bar equipment operation and payment processing, ensuring compliance with safety regulations while fostering a welcoming atmosphere.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bar Attendant

Collegians Rugby League Football Club
10.2021 - 02.2025
  • Provide excellent customer service to multiple guests per shift, ensuring a positive atmosphere.
  • Prepared and served drinks while adhering to safety and legal guidelines.
  • Trained new staff on bartending techniques and customer service.
  • In-depth understanding of Keno rules, ticket sales, and payout systems.
  • Familiarity with betting processes, odds, and various betting markets within the TAB
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar stations according to sanitation regulations and safety standards.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Learned how to make a wide variety of mixed drinks.
  • Developed rapport with regular customers, fostering a sense of community within the establishment.
  • Maintained neat, clean and professional appearance to meet business dress code policy.

Cellarman

Collegian Rugby League Football Club
10.2021 - 02.2025
  • Changed kegs in a timely manner, ensuring beer lines remain functional with minimal downtime
  • Assisted in inventory control and stock management of beer kegs and other supplies
  • Kept operations in compliance with company, safety and legal requirements.
  • Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down the bar area for special events.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Education

High School Diploma -

Wollongong High School of Performing Arts
Wollongong, NSW
11-2021

No Degree - Information And Communication Technology

TAFE NSW
Wollongong
10-2021

Skills

  • Customer service
  • Alcohol awareness
  • Bar equipment operation

  • Cleanliness and hygiene
  • Payment processing
  • Inventory Management

Certification

Responsible Service of Alcohol (RSA)

Responsible Conduct of Gambling (RCG)




Availability

Monday - Sunday

Open till close


References

Layton Smith - Collegians Duty Manager

0487274944

lsmith@collegians.com.au

laytensmith@icloud.com


Harley Bird - Collegians Duty Manager

0413047008

hbird@collegians.com.au

harleyabird@y7mail.com

Timeline

Bar Attendant

Collegians Rugby League Football Club
10.2021 - 02.2025

Cellarman

Collegian Rugby League Football Club
10.2021 - 02.2025

High School Diploma -

Wollongong High School of Performing Arts

No Degree - Information And Communication Technology

TAFE NSW
Blake Ramsay