Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Blazenka Mance

Melbourne,VIC

Summary

Meticulous dental nurse with over 10 years of expertise in patient support and record management.

Overview

37
37
years of professional experience

Work History

Dental Nurse/Dental Nure/Dental Nurce/Receptionist Assistant

Eltham Family Dental
Eltham, Vic
03.2012 - Current
  • Facilitated patient comfort during dental procedures and assisted with treatments.
  • Prepared treatment rooms and sterilized instruments in compliance with protocols.
  • Maintained accurate patient records, including medical histories and dental charts.
  • Managed appointment scheduling and coordinated follow-ups to enhance efficiency.
  • Anticipated dentist needs during examinations and supported treatment processes.
  • Processed patient payments for services rendered promptly.
  • Ensured adherence to safety protocols and infection control measures.

Receptionist

MD Clinic
Sunshine, Vic
05.2005 - 08.2009
  • Greeted patients and visitors warmly upon arrival at the medical clinic.
  • Managed multi-line phone system, directing calls to appropriate staff members.
  • Scheduled patient appointments using electronic health record software efficiently.
  • Communicated effectively with healthcare providers regarding patient inquiries and needs.
  • Processed patient payments and handled billing inquiries promptly and accurately.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.

Dental Assistant/Dental Nurse/Dental Nure/Dental Nurce/Receptionist Assistant

Dr AJ Chepul
Sunshine, VIC
11.1988 - 04.1999
  • Assisted in patient care by preparing treatment rooms and sterilizing instruments.
  • Managed patient records and updated information in digital systems efficiently.
  • Supported dentists during procedures by handing over tools and materials as needed.
  • Scheduled appointments and coordinated with patients for follow-up visits effectively.
  • Maintained inventory of dental supplies and placed orders when necessary.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.

Education

Certificate of Proficiency in Dental Nursing - Dental Nursing

ADA
Melbourne, VIC
11-1992

High School Diploma -

St Albans High School
St Albans, VIC
01-1983

Skills

  • Patient care and support
  • Multi-line phone operation
  • Medical billing
  • Instrument sterilization
  • Dental record management
  • Treatment room preparation
  • Infection control strategies
  • Appointment scheduling

Affiliations

  • Gardening
  • Gold detecting

Languages

Croatian
Native/ Bilingual

References

References available upon request.

Timeline

Dental Nurse/Dental Nure/Dental Nurce/Receptionist Assistant

Eltham Family Dental
03.2012 - Current

Receptionist

MD Clinic
05.2005 - 08.2009

Dental Assistant/Dental Nurse/Dental Nure/Dental Nurce/Receptionist Assistant

Dr AJ Chepul
11.1988 - 04.1999

Certificate of Proficiency in Dental Nursing - Dental Nursing

ADA

High School Diploma -

St Albans High School

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Blazenka Mance