Bobbee Pfitzner
Retail
Goonellabah
Summary
Adept at driving retail excellence, I leveraged visual merchandising and team leadership at Payless Shoes to enhance store appeal and efficiency. Skilled in merchandise presentation and staff mentoring, I consistently improved customer experience and operational smoothness, showcasing a keen ability to adapt and excel in dynamic retail environments. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Overview
19
19
years of professional experience
Work History
Store Support Leader
Big W
Ballina, New South Wales
02.2018 - 05.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Enhanced visual appeal of store by constructing creative displays that showcased featured products effectively.
- Used pallet jacks to move and position merchandise.
- Updated pricing and signage to complete product displays and educate customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Rotated manufacturer products.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
Store Manager
Payless Shoes
03.2005 - 02.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
High School Diploma -
Wilsonton High School
Toowoomba 04.2001 -
Skills
Visual Merchandising
Merchandise presentation
Retail experience
Cleaning procedures
Display Setup
Product Rotation
Store Organization
Merchandise lookup
Merchandise labeling
Restocking processes
Stock control
Merchandise movements
Timeline
Store Support Leader
Big W
02.2018 - 05.2024
Store Manager
Payless Shoes
03.2005 - 02.2018
High School Diploma -
Wilsonton High School
04.2001 -
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