- Cycling
- A Car Guy
- Fashion
- Photography
- Tech enthusiast
Bofan Wang
Box Hill,VIC
Summary
Passionate retail professional with a recent degree and full working rights, committed to delivering exceptional customer experiences. Skilled in building strong customer relationships and eager to apply my knowledge and grow within a team that values continuous improvement.
Overview
8
8
years of professional experience
Work History
Junior Business Analyst - Intern
Builders Academy
04.2025 - 08.2025
- Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
- Collaborated with cross-functional teams to optimize workflows and drive process improvements.
- Evaluated software solutions, participating in vendor selection processes to choose systems that best aligned with company needs.
- Streamlined reporting methods by automating data collection and analysis procedures.
Sales Assistant
Hype DC
10.2024 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Sales Specialist - Intern
BMW Xinda
10.2021 - 02.2022
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
Sales and Stock Manager
T:Mirror boutique
05.2019 - 07.2021
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Set up displays of merchandise to market new products to customers.
- Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
- Analyzed sales data to predict future stock needs, aligning inventory with forecasted demand.
Sales Assistant - Chrismas Casual
Sneakerboy
10.2018 - 04.2019
- Maintained good relationship with customers and meeting daily sales target
- Helped customers locate products and checked store system for merchandise at other sites.
- Daily maintenance of store safety and cleanness
Sales Assistant
JNBY
02.2018 - 09.2018
- Ensured high levels of customer satisfaction through excellent sales service
- Maintained outstanding store condition and visual merchandising standards
- Managed stocks and update to the system
Education
Master of Computing and Innovation - IT
University of Adelaide
Adelaide, SA07-2024
Bachelor of Fashion Merchandise - Bussiness Management in Fashion
RMIT
Melbourne, VIC06-2022
Skills
- Retail Sales
- Multilingual: English, Mandarin
- Visual Merchandising
- Inventory Management
- Multitasking Abilities
- Microsoft Excel
- Data analysis
- Requirements gathering
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Client relationship management
Interests
Timeline
Junior Business Analyst - Intern
Builders Academy
04.2025 - 08.2025
Sales Assistant
Hype DC
10.2024 - 02.2025
Sales Specialist - Intern
BMW Xinda
10.2021 - 02.2022
Sales and Stock Manager
T:Mirror boutique
05.2019 - 07.2021
Sales Assistant - Chrismas Casual
Sneakerboy
10.2018 - 04.2019
Sales Assistant
JNBY
02.2018 - 09.2018
Master of Computing and Innovation - IT
University of Adelaide
Bachelor of Fashion Merchandise - Bussiness Management in Fashion
RMIT
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