Bonnie Baxter
1/4 Hood Close, North Nowra
Summary
Experienced and dedicated customer service professional with over 10 years of proven expertise. Known for a friendly and approachable demeanor, I excel in creating positive interactions with customers and people in general. I display a natural ability to connect with others, demonstrating patience, kindness, and genuine care for providing exceptional service. I thrive in fast-paced environments and take pride in staying productive and efficient. A quick learner, always eager to expand knowledge and skills within the workplace. Confident that my capabilities make an ideal candidate for the role. Thank you for considering.
Overview
11
11
years of professional experience
Work History
Bar Manager
The Garden Berry
03.2021 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Prepared and served beverages to patrons.
- Trained staff members to ensure exceptional customer service standards.
Barista
Earnest Arthur
09.2015 - 02.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Prepared and presented a variety of beverages and food to patrons.
- Completed end-of-day cash reconciliations.
- Monitored and compiled inventory orders.
Barista
Greville Corner Store
04.2014 - 02.2016
- Crafted and delivered beverages and food items to patrons.
- Performed daily cleaning duties to enhance workplace cleanliness.
- Welcomed customers warmly and courteously.
- Monitored and ensured timely replenishment of stock.
Education
Hospitality Certificate 2 - Hospitality
Tafe
Nowra2014
Year 11 -
Vincentia High School
Vincentia2013
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Health and safety
- Responsible alcohol service
- Bar management
- Inventory management
- Health codes compliance
- Conflict resolution
- Customer relationship building
- Guest interaction
- Outgoing personality
- Safety awareness
- Issue resolution
- Supply ordering
- Sales promotion
- Supervisory experience
- Verbal and written communication
- Empathetic
- Kind & Courteous
Personal Information
- I love live music and attending concerts.
- I enjoy being out in nature and going for hikes.
- I like to watch tv shows and movies in my spare time.
- I enjoy painting and crafts.
Additional Information
References:
Alison Hayes
Owner at The Garden Berry
0423 986 179
Michelle Sullivan
Family Friend
0447 288 620
Timeline
Bar Manager
The Garden Berry
03.2021 - Current
Barista
Earnest Arthur
09.2015 - 02.2021
Barista
Greville Corner Store
04.2014 - 02.2016
Hospitality Certificate 2 - Hospitality
Tafe
Year 11 -
Vincentia High School
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