Summary
Overview
Work History
Education
Skills
Skills And Experience
Timeline
Generic

Bonnie Thompson

Dulwich Hill

Summary

Motivated health professional with expertise in specimen collection and laboratory procedures. Skilled in accurate sample handling, maintaining hygiene standards, and adhering to safety protocols. Effective team player with adaptability and a track record of reliable results in high-pressure environments. Proficient in phlebotomy, data entry, and patient interaction. Student/New Graduate RN with a solid foundation in specimen collection and patient interaction. Demonstrated proficiency in maintaining sterile environments and adhering to protocols. Seeking new opportunities in healthcare sector.

Overview

30
30
years of professional experience

Work History

Pathology Collector

NSW Pathology
01.2022 - Current
  • Facilitated seamless transition between different stages of testing by properly labeling, storing, and transporting collected specimens according to established guidelines.
  • Educated patients on proper specimen collection techniques, ensuring optimal sample integrity and accurate test results.
  • Exceeded patient satisfaction goals by consistently providing exceptional service during often stressful medical procedures.
  • Contributed to a positive work environment through strong teamwork, effective communication, and consistent professionalism under pressure.
  • Enhanced patient comfort by efficiently managing the specimen collection process.

Pathology Collector

Douglass Hanly Moir
Sydney, New South Wales
04.2018 - 12.2021
  • Collecting blood and other specimens in collection centre, hospital and residential settings.

Caseworker

NSW Department of Family and Community Services
11.2004 - 01.2017
  • Child Protection
  • Foster Carer Recruitment
  • Placement Intake

Assistant Children’s Employment Officer

NSW Office of the Children’s Guardian
Sydney, New South Wales
04.2013 - 04.2014

Overseeing the employment conditions of children working in film, advertising and photography .

Voting/Polling Official/ Data Entry Officer

01.2002 - 12.2012

Select Tele resources
01.1999 - 12.2004

Customer Service and Quality Control

Cadbury Schweppes Drinks Division
01.2000 - 12.2003

Best and Less
01.2001 - 12.2001

Food Outlet

Ed’s Mex
01.1999 - 12.2001

McDonald’s
01.1996 - 12.2000

Education

Bachelor of Nursing - Nursing

University of Technology Sydney
Sydney, NSW
12-2025

HLTAID009, HLTAID010, HLTAID011 - Provide CPR, BLS And First Aid

CPR First Aid
Sydney, NSW
06-2025

Bachelor of Arts - Psychology

Macquarie University
05.2002

Higher School Certificate -

Penrith Selective High School
Penrith, NSW
12.1998

Skills

  • Exceptional customer service and patient care delivery
  • Advanced venipuncture, specimen collection and handling
  • First aid
  • Infection control measures
  • Positive patient identification
  • ECG monitoring
  • Time management and workload prioritization
  • Interpersonal skills
  • Teamwork capabilities
  • Verbal and written communication skills
  • Numeracy , literacy and data entry skills

Skills And Experience

  • Exceptional customer service skills with a demonstrated capacity to deliver expedient, friendly service.
  • Excellent venepuncture skills with proven ability to safely insert, remove and dispose a needle or other sharps.
  • Experience providing patient care and tailoring a collection to accommodate unwell, elderly, paediatric, pregnant, disabled as well as anxious patients.
  • Providing first aid to patients who have an adverse reaction during or following a collection procedure.
  • Knowledge and implementation of infection control measures, using personal protection equipment and practising the five moments of hand hygiene.
  • Proficient in collection of other specimens including urine and swab collections.
  • Strong time management skills with proven ability to prioritise tasks.
  • Great interpersonal skills when interacting with patients, colleagues and interdisciplinary parties.
  • Effective written and verbal communication skills.
  • Strong numeracy and literacy skills with the capacity to prepare clear and concise documentation.
  • Strong systems, database and computer skills with proven track record of adapting to new systems.

Timeline

Pathology Collector

NSW Pathology
01.2022 - Current

Pathology Collector

Douglass Hanly Moir
04.2018 - 12.2021

Assistant Children’s Employment Officer

NSW Office of the Children’s Guardian
04.2013 - 04.2014

Caseworker

NSW Department of Family and Community Services
11.2004 - 01.2017

Voting/Polling Official/ Data Entry Officer

01.2002 - 12.2012

Best and Less
01.2001 - 12.2001

Customer Service and Quality Control

Cadbury Schweppes Drinks Division
01.2000 - 12.2003

Select Tele resources
01.1999 - 12.2004

Food Outlet

Ed’s Mex
01.1999 - 12.2001

McDonald’s
01.1996 - 12.2000

Bachelor of Arts - Psychology

Macquarie University

Higher School Certificate -

Penrith Selective High School

Bachelor of Nursing - Nursing

University of Technology Sydney

HLTAID009, HLTAID010, HLTAID011 - Provide CPR, BLS And First Aid

CPR First Aid
Bonnie Thompson