Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
References
Timeline
Generic

Bonnie Wilson

Gold Coast,Australia

Summary

Enthusiastic and reliable, dedicated to providing excellent customer service with a smile. Organized, detail oriented, and experienced in properly handling daily accounts and managing inventory. Several years of experience in various retail settings with a proven track record of job success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Assistant

BWS Gold Coast
Gold Coast, Australia
06.2022 - Current
  • Greeted over 300 customers daily in a timely fashion while quickly determining their needs
  • Recommended merchandise to customers based on their preferences and processed sales transactions using cash and eftpos
  • Drove revenue production by creating and maintaining effective product displays
  • Received daily delivery trucks to ensure actual inventory matched expected inventory
  • Restocked the floor consistently to maintain an organised store
  • Ensured a clean working environment for customers as well as other employees
  • Performed all end of day duties including tallying up and verifying all cash and credit card transactions
  • Successfully trained all new staff.

Bartender

House Of Brews Gold Coast
Gold Coast, Australia
02.2022 - 09.2024
  • Prepared alcoholic and non-alcoholic beverages for bar and restaurant patrons
  • Interacted with customers, took orders, and served drinks
  • Assessed customers' needs and preferences to make recommendations
  • Mixed ingredients to prepare cocktails
  • Planned and presented bar menu
  • Ensured a clean working environment for customers as well as other employees
  • Performed all end of day duties including tallying up and verifying all cash and credit card transactions
  • Successfully trained all new bar staff.

Retail Assistant

Woolworths Gold Coast
Gold Coast, Australia
09.2020 - 04.2022
  • Providing outstanding customer service
  • Handled cash and eftpos
  • Served customers at registers and supervised customers in the assisted checkouts
  • Sold cigarettes and did returns and refunds on items
  • In Bakery and Deli, I maintained hygienic workplace by constantly cleaning surfaces to avoid cross contamination
  • In Grocery, I monitored stock loss, stock intake and outtake
  • My main role was to ensure the shop floor was fully stocked of every item and that all stock levels were correct
  • I assisted customers on locating certain items and informing them when they will be next available.

Education

Advanced Certificate in Fashion -

NFC National Fashion College
06.2024

Year 12 Certificate -

Palm Beach Currumbin State Highschool
12.2020

Skills

  • Customer Service
  • Communication Skills
  • Effective Time Management
  • Multitasking Skills

Certification

  • RSA - SITSS00055, Aurora Training Institute
  • Certificate ||| in Hospitality - SIT30616, Aurora Training Institute
  • Infection Control Certificate HLTINF005, AidToBeauty Training

Personal Information

Date of Birth: 04/23/03

Languages

English

References

References available upon request

Timeline

Retail Assistant

BWS Gold Coast
06.2022 - Current

Bartender

House Of Brews Gold Coast
02.2022 - 09.2024

Retail Assistant

Woolworths Gold Coast
09.2020 - 04.2022

Advanced Certificate in Fashion -

NFC National Fashion College

Year 12 Certificate -

Palm Beach Currumbin State Highschool

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Bonnie Wilson