Brad Barlow
Senior Sales Operations Specialist
Melbourne,VIC
Summary
Enterprising Sales Operations Specialist with over 15 years of experience across Account Management, Sales Operations and Governance. Ensuring compliance and alignment with organizational policies and standards whilst supporting commercial teams through CRM management, sales processes, training and best practice policies.
A detail-oriented team player who is organized and dependable, successful at managing multiple priorities with a positive attitude, and a willingness to take on added responsibilities to meet team goals.
With a strong history of working effectively under pressure as well as demonstrating initiative that drives a proactive approach to tasks and strategy, leading to a proven record of out-performing expectations, working proactively and using initiative effectively to ensure maximum efficiency
Overview
12
12
years of professional experience
Work History
Senior Sales Operations Specialist
Amadeus IT Group
05.2024 - Current
- Monitored sales organization's compliance with corporate standards of record-keeping for customer personal information, sales records and validation reports.
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices achieving a 98% accuracy rate.
- Assigned sales organization objectives to sales team members in accordance with production schedule to meet business volume demands.
- Worked closely with global and region commercial heads to govern sales process quality and prioritize opportunities for improvement.
- Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
Sales Operations Analyst
Amadeus IT Group
09.2021 - 04.2024
- Implemented new CRM system (Salesforce), leading to better customer relationship management, greater accuracy in reporting and increased deal sizes.
- Outperformed expectations contributing to 149% result against target
- Enhanced team productivity by developing comprehensive sales reports and dashboards.
- Enabled sales operations to run smoothly through effective management of department's workflows and processes.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
Commercial Sales Executive
Amadeus IT Group
04.2015 - 09.2021
- Client Acquisition and Sales Growth across a range of technologies and a broad spectrum of customer demographics, managing a portfolio between 300-500 clients at any given time.
- Outperform company standards, strategic objectives and growth targets.
- Implemented effective sales strategies for consistent growth in market share.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
Reservation Executive
Qantas Holidays
09.2012 - 04.2015
- Product Specialist across a broad range of products and destinations, driving in-house learning & performance program
- Enhancing Sales Performance, Ancillary Sales and Customer Service Level Agreements
Education
Diploma - Building Design & Technology
NMIT
Preston, VIC 04.2001 -
Skills
Salesforce
Timeline
Senior Sales Operations Specialist
Amadeus IT Group
05.2024 - Current
Sales Operations Analyst
Amadeus IT Group
09.2021 - 04.2024
Commercial Sales Executive
Amadeus IT Group
04.2015 - 09.2021
Reservation Executive
Qantas Holidays
09.2012 - 04.2015
Diploma - Building Design & Technology
NMIT
04.2001 -
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