Brad Kelly
Sydney,NSW
Summary
I am an energetic, ambitious who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
The Roseville Club
01.2021 - Current
- Managing the day-to-day operations of our club
- Lead, Manage and Mentor Operational staff
- Ensuring our high service standards are provided across all facets of the club
- Maintain a safe and comfortable environment for members and guests.
Retail Coordinator
Sydney Cricket Ground
10.2013 - 02.2021
- Planning and coordination of food and beverage outlet set up and stock distribution
- Assist the department with running the event day food and beverage operations
- Develop, inspire, and lead a team of casual supervisors and staff
- Management and rostering of set up team
- Overseeing inventory management tasks including stock-take ensuring F&B profit lines are closely managed
- Monitor product quality and outlet presentation to maximize sales
- Ensure the retail outlet’s operations adhere to all legislative regulations, standards, and codes of practice
- Ordering stock, doing requisitions, unloading pallets from trucks, good computer knowledge
- Delegation of roles and briefing staff daily
- Accurate monthly stock takes and transfers.
Team Leader
Food Hornsby RSL Club
01.2007 - 01.2011
- Waited on multiple customers at the bar and throughout the bar area
- Managed bar revenues, ensuring that all patrons were billed, and all cash properly accounted for
- Verified that guests at the bar were of legal age
- Cleaned, mopped and vacuumed the bar area
- 5 years bar back experience
- Continually provided exceptional service to customers by being friendly, knowledgeable, and accommodating
- Set up bar for operation, obtained cash bank and stocked the service bar
- Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.
Education
Food Safety Supervisor Certificate -
Food Safety First RTO
01.2016
Certificate II in Hospitality Operations -
Stanton's College Hospitality
Skills
- Decision Making
- Customer Service
- Creativity
- Communication
- Active Listening
- POS System Operations
- Training and Coaching
- Staff Management
- Upselling Strategies
- Promotional Events
- Staff Supervision
- Hiring
- Employee Scheduling
Certification
- New South Wales Forklift License, Safe Work NSW, 08/2017, 09/2027
- Drivers License
- RSA
- RCG
Timeline
Manager
The Roseville Club
01.2021 - Current
Retail Coordinator
Sydney Cricket Ground
10.2013 - 02.2021
Team Leader
Food Hornsby RSL Club
01.2007 - 01.2011
Food Safety Supervisor Certificate -
Food Safety First RTO
Certificate II in Hospitality Operations -
Stanton's College Hospitality
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