Bradley Gellido
Saint Marys,NSW
Summary
Experienced with financial reconciliation and guest service operations. Utilizes auditing skills to ensure accurate and timely financial reporting. Track record of maintaining data integrity and enhancing guest satisfaction through effective problem-solving and communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Night Auditor/Receptionist
NOVOTEL SYDNEY WEST HQ
06.2023 - Current
- Verify and reconcile daily financial transactions, perform administrative duties, respond to guest complaints, and prepare financial reports.
- Perform various administrative duties such as filing, organizing records, preparing documents, and maintaining guest information databases.
- Keep accurate financial records and ledgers
- Accurately input financial, guest, and operational data into spreadsheets and other tracking systems for reporting and analysis
- Respond to guest complaints, requests and emergencies
- Prepare and distribute various financial and operational reports, such as occupancy statistics and revenue summaries
- Run end-of-day reports, close out the day’s accounts, and prepare financial summaries for management review.
Bar Attendant/Floor Staff
ST MARYS RUGBY LEAGUES CLUB
05.2023 - 07.2023
- Monitored guest behaviours, delivered beverages, maintained positive guest relations, and performed other job-related duties.
- Maintain positive guest relations
- Perform all other job related duties as requested
Food and Beverage Attendant / Night Auditor
PARKROYAL
04.2022 - 01.2023
- Resolved issues, cross-trained in night audit duties, acted as concierge, and served food and drinks to guests.
- Assist with the complete setup and breakdown of the banquet area
- Worked independently providing service for a 20 pax function dinner
- Served food and drinks to hotel guests in-room accurately and efficiently
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Bar Attendant
East Maitland Bowling Club
11.2021 - 04.2022
- Cleaned and cared for glasses and equipment, operated point-of-sale terminal, and adhered to alcohol policies.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
Cafe Assistant
Oliver Brown
11.2018 - 03.2020
- Delivered quality service, assisted with guest inquiries, resolved complaints, and maintained knowledge of cafe menu.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
Education
Certificate III - Hospitality
Tafe Hamilton Campus
Hamilton, NSW09.2021
High School Diploma -
St Marys Senior High School
Saint Marys, NSW09.2019
Skills
- Financial reconciliation and reporting
- Guest services and issue resolution
- Data entry and administrative tasks
- RSA standards and compliance
- Excellent computer and typing skills
- Multitasking in fast-paced environments
- Local area knowledge for guest assistance
- Work Health and Safety practices
- Front Desk Operations
- Multitasking and Organization
Certification
HLTAID009 Provide Cardiopulmonary resuscitation, 07/23/25
HLTAID010 Provide basic emergency life support, 07/23/27
HLTAID011 Provide First Aid, 07/23/27
References
- Toni Foot, Tafe Hamilton, Hospitality Head Teacher, 0418 175 043, toni.foot@tafensw.edu.au
- Minda Chumroonridhi, PARKROYAL PARRAMATTA, 0404 807 122, Chumroonridhim@gmail.com
Timeline
Night Auditor/Receptionist
NOVOTEL SYDNEY WEST HQ
06.2023 - Current
Bar Attendant/Floor Staff
ST MARYS RUGBY LEAGUES CLUB
05.2023 - 07.2023
Food and Beverage Attendant / Night Auditor
PARKROYAL
04.2022 - 01.2023
Bar Attendant
East Maitland Bowling Club
11.2021 - 04.2022
Cafe Assistant
Oliver Brown
11.2018 - 03.2020
HLTAID009 Provide Cardiopulmonary resuscitation, 07/23/25
HLTAID010 Provide basic emergency life support, 07/23/27
HLTAID011 Provide First Aid, 07/23/27
Certificate III - Hospitality
Tafe Hamilton Campus
High School Diploma -
St Marys Senior High School
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