Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Store Manager
Pedder's suspension and brakes
Tamworth, Australia
01.2024 - Current
Managed daily store operations, enhancing workflow efficiency and customer satisfaction.
Oversaw inventory management, optimizing stock ordering and implementing loss prevention strategies.
Implemented visual merchandising standards to enhance product displays and store appeal.
Collaborated with suppliers, strengthening relationships and ensuring timely deliveries.
Resolved customer complaints in a timely manner.
Performed regular price checks to ensure competitive pricing.
Forecasted customer demand to set prices or credit terms for goods or services.
Workshop Administrator
Diesel care
01.2019 - 01.2025
Oversaw inventory management and procurement processes for supplies.
Executed purchasing activities for international suppliers, ensuring timely delivery and quality compliance.
Performed daily banking operations and reconciliations to maintain accurate financial records.
Supervised administrative staff, delegating tasks and managing workload distribution.
Assisted in training new staff on company policies and procedures to enhance onboarding experience.
Communicated effectively with clients to address inquiries and resolve issues.
Sous-Chef
The View Café Restaurant
01.2017 - 01.2019
Oversaw daily operations of kitchen staff to ensure effective workflow.
Supervised kitchen staff, ensuring adherence to high standards of food preparation and presentation.
Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
Planning and directing food preparation
Collaborated with head chef on menu development and seasonal specials.
Created and maintained staff schedules, optimizing coverage for peak service times.
Ordered and maintained inventory of food and supplies to ensure availability for menu execution.
Managed inventory levels to minimize waste and optimize supply chain.
Ensured compliance with health and safety regulations in food handling.
Spare Parts Interpreter
Woodley’s Motors
01.2014 - 01.2017
Engaged with customers to accurately identify and address their specific parts needs
Operate and work with parts systems for up to 15 franchises
Leveraged computer skills to streamline inventory management and order processing
Receive and order stock
Prepare invoices and other financial arrangements for the sale of stock
Calculate tax, discounts, and prices
Handled customer damage claims, facilitating resolutions to enhance customer satisfaction
Cook
The View Café Restaurant
01.2013 - 01.2014
Utilized knife skills to efficiently prepare ingredients for cooking.
Executed cooking tasks to deliver high-quality dishes for service.
Preparing food
Assisted in training team members to enhance overall kitchen skills.
Executed stock rotation to ensure freshness and quality of ingredients.
Received stock shipments and organized inventory to maintain efficient storage areas.
Food hygiene
Apprentice Chef
Longyard Hotel - Tamworth
01.2011 - 01.2012
Managed tasks in high-pressure environments to ensure timely service delivery
Operated independently to complete assigned tasks, contributing to overall kitchen efficiency
Prepared meals following recipes and safety standards
Utilized knife techniques for food preparation
Assisted in training new team members to enhance team skills and cohesion
Education
Certificate III - Automotive Sales (Parts Interpreting)
Motors Traders’ Association
01-2015
Second-year Apprentice chef -
Tamworth TAFE
Tamworth
01-2012
OHS Green Card -
Tamworth TAFE
Tamworth
01-2008
Year 10 School Certificate -
Peel High School
Tamworth
01-2007
Small Engines course -
Tamworth TAFE
Tamworth
01-2006
Skills
Inventory management
Supplier relationship management
Point of sale transactions
Creating sales orders
Customer service mindset
Staff training
Effective communication
Conflict resolution
Customer service
Store operations
Accurate money handling
Relationship building and management
Multitasking and organisation
Operations management
Personal Information
Date of Birth: 02/04/92
Timeline
Store Manager
Pedder's suspension and brakes
01.2024 - Current
Workshop Administrator
Diesel care
01.2019 - 01.2025
Sous-Chef
The View Café Restaurant
01.2017 - 01.2019
Spare Parts Interpreter
Woodley’s Motors
01.2014 - 01.2017
Cook
The View Café Restaurant
01.2013 - 01.2014
Apprentice Chef
Longyard Hotel - Tamworth
01.2011 - 01.2012
Certificate III - Automotive Sales (Parts Interpreting)