Summary
Overview
Work History
Education
Skills
Volunteer Experience
community service
Certification
Hobbies and Interests
References
Timeline
Generic

Brahmjot Kaur

Findon,SA

Summary

Motivated and detail-oriented psychological science student at the University of Adelaide, with a background in medical reception and customer service. Skilled at managing multiple tasks in fast-paced environments and committed to providing high-quality patient care and support. Seeking to influence my skills in a dynamic healthcare setting to further develop my medical knowledge and contribute to effective patient service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Covid Collector

Clinpath
01.2024 - Current
  • Conducted and managed COVID-19 testing procedures
  • Ensured accurate collection, documentation, and timely dispatch of specimens
  • Maintained strict compliance with health and safety regulations.

Coles

Greenacres
12.2023 - Current
  • Assisted customers by providing information and resolving issues with a high degree of courtesy and professionalism
  • Maintained product freshness and stock levels, ensuring a high standard of hygiene and presentation
  • Collaborated with team members to enhance the overall shopping experience for customers.

Medical Receptionist

Homeopathic Clinic
04.2022 - 04.2024
  • Managed front office duties, including scheduling appointments, patient registration, and handling phone inquiries
  • Enhanced patient relations by providing compassionate communication and maintaining confidentiality of patient records
  • Facilitated a smooth clinic operation by supporting clinic staff and managing patient flow.

Dental Receptionist/ Assistant (volunteer)

Tooth Zone
01.2022 - 02.2024
  • Scheduled appointments and managed patient records
  • Enhanced patient satisfaction by improving appointment scheduling and office workflow
  • Assisted with insurance claims and patient inquiries.

Customer Service Representative

Salsas Fresh Mex and Boost
01.2021 - 01.2022
  • Resolved customer issues with a focus on rapid response times and customer satisfaction
  • Trained new employees on customer service protocols.

Education

Psychological Science -

University of Adelaide
Adelaide, SA
01.2028

High School Diploma -

Underdale High School
Adelaide, SA
01.2022

Skills

  • Strong organizational and time-management skills
  • Proficient in Microsoft Office Suite and medical office software
  • Excellent communication skills, both verbal and written
  • Fluent in English, Hindi, and Punjabi

Volunteer Experience

Volunteer, Elizabeth Hospital, Adelaide, SA, 03/2023, 02/2024, Provided administrative support by managing appointment scheduling, patient registration, and record keeping, enhancing operational efficiency., Assisted medical staff in the preparation and maintenance of treatment rooms and equipment, ensuring optimal patient care and compliance with health regulations., Engaged directly with patients, offering guidance and support throughout their visit, improving patient experience and satisfaction., Participated in patient care teams, gaining firsthand experience in medical settings, and enhancing interpersonal communication skills.

community service

food service assistant at challah gardens primary school, south Australia 

 01/2024- present 

- maintained a clean and orderly work environment by adhering to health and safety regulations .

- Consistently maintained high standards of hygiene throughout shift.

- Collaborated closely with other team members during peak periods of business activity.

Certification

Certificate in Medical Reception, Wesley Institute, [online], 2023

Hobbies and Interests

  • Team Sports (Volleyball, Basketball): Regular participation in team sports, demonstrating commitment, teamwork, and the ability to collaborate effectively with others under pressure.
  • Volunteering at Community Events: Actively involved in organizing and participating in local community events (serving food, helping with cleaning, teaching kids about our community) showing leadership and dedication to community service.
  • Music and Performing Arts: Engage in singing and playing the piano, which involves performing in community and cultural events, enhancing interpersonal skills and cultural awareness.

References

  • Dr. Harpreet Narula, Dentist at Tooth zone, Blackwood, (08)81781190, Harpreetnarula@yahoo.com
  • Courtney Margaret, Manager at Clinpath, 0439565671, countrymargaret123@yahoo.com
  • Dr. Deshdeep Singh, Doctor at the clinic, 0466004586, singhdrdd@yahoo.com

Timeline

Covid Collector

Clinpath
01.2024 - Current

Coles

Greenacres
12.2023 - Current

Medical Receptionist

Homeopathic Clinic
04.2022 - 04.2024

Dental Receptionist/ Assistant (volunteer)

Tooth Zone
01.2022 - 02.2024

Customer Service Representative

Salsas Fresh Mex and Boost
01.2021 - 01.2022

Psychological Science -

University of Adelaide

High School Diploma -

Underdale High School
Brahmjot Kaur