Brailee McCurdy
Burpengary
Summary
Im a reliable and motivated customer service professional, returning to work after parental leave. I have experience across hospitality, retail and client facing roles. I’m a fast learner who adapts quickly, communicates well and delivers friendly, efficient service in any environment.
Dynamic team member skilled in managing bookings and ensuring smooth venue operations. Strong background in customer service, food safety, and event coordination, contributing to high levels of customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
All Round Team Member
X-Golf & Hey Caddy
Darwin
11.2023 - 02.2024
- Managed bookings and walk-ins, helping organise group events, parties, and casual sessions.
- Served food and beverages and supported bar operations during busy periods.
- Maintained cleanliness and presentation of the venue, including courses, tables, and equipment.
- Helped resolve customer questions or issues quickly to keep the venue running smoothly.
- Supported general venue operations as needed during high-traffic times.
Traffic Controller
Akron Group
Darwin
05.2022 - 10.2023
- Direct vehicle and pedestrian traffic in an organised way to ensure public safety at construction zones, accidents, public events or other road disruptions.
- Assessed road lighting, sign visibility and road markings to identify and address issues.
- Performed manual labor tasks to detailed instructions from supervisors.
Food Truck Operator
Snack Attack Smoko Van
Darwin
01.2023 - 03.2023
- Created and marketed unique food truck vibe through branding, merchandise and location choices.
- Satisfied customers with fresh, delicious food, accurate orders and professional service.
- Served customers by cooking, preparing and assembling food items.
Bar Staff Member
Bell Bar & Bistro
Bellamack
11.2022 - 01.2023
- Cleaned, organised and replenished supplies to maintain bar appearance.
- Used proper pour methods to reduce waste and spills.
- Prepared cocktails for customers using exact recipes.
- Tracked drinks and processed payments using POS system.
Babysitter
Private Babysitter
Darwin
05.2018 - 03.2022
- Built positive relationships with parents and maintained regular schedule of babysitting jobs.
- Helped parents with basic housekeeping and kitchen cleaning.
- Assisted with hygiene of children.
- Entertained children with fun, educational and physical activities.
Sales Assistant
Big W
Casuarina
05.2021 - 08.2021
- Greeted clients with friendly and welcoming attitude to increase customer satisfaction.
- Received new shipments and segregated merchandise in stock room.
- Utilised POS system to ring up items and packaged purchases according to brand standards.
Teacher's Assistant
Henbury School
Tiwi
11.2020 - 12.2020
- Implemented programs and behaviour support plans.
- Developed, planned and prepared classroom activities.
- Set up materials and equipment to help prepare for lessons.
- Enforced school and class rules to promote positive behaviour among students.
Education
Hedland Senior High
South Hedland , WASkills
- POS transaction processing
- Traffic management
- Booking management
- Food safety
- POS operation
- Event coordination
- Customer service
- Cash handling
- White Card
Skills Tickets Licences
- Responsible Service of Alcohol
- Responsible Service of Gambling
- C Class License
- White Card
- First Aid (November 2021)
- Working With Children Card (November 2021)
Timeline
All Round Team Member
X-Golf & Hey Caddy
11.2023 - 02.2024
Food Truck Operator
Snack Attack Smoko Van
01.2023 - 03.2023
Bar Staff Member
Bell Bar & Bistro
11.2022 - 01.2023
Traffic Controller
Akron Group
05.2022 - 10.2023
Sales Assistant
Big W
05.2021 - 08.2021
Teacher's Assistant
Henbury School
11.2020 - 12.2020
Babysitter
Private Babysitter
05.2018 - 03.2022
Hedland Senior High