Branden Audish
Smithfield,NSW
Summary
Proven Owner Driver with a track record of enhancing customer satisfaction and streamlining operations at Berkowitz and ANC. Excelled in transportation planning and relationship building, boosting company reputation through punctual, accident-free deliveries. Demonstrated exceptional problem-solving abilities and professionalism, leading to increased referrals and repeat business. A great team and a growing fleet, punctuality, wearing the right PPE, great communication skills, and taking the right safety procedures at all times. A team with great experience in local/regional runs and are ready to take on any work available that will not disappoint and can show professionalism and outstanding work ethic.
Overview
1
1
year of professional experience
Work History
Owner Driver
Berkowitz
02.2024 - Current
- . Collaborated closely with warehouse staff to ensure efficient organization of shipments before departure.
- Secured loads properly using straps, chains, or other appropriate equipment for safe transportation without incidents.
- Improved customer satisfaction with timely deliveries and effective communication.
- Utilized advanced knowledge of local roads for efficient route planning in unfamiliar areas.
- Responded quickly to changing weather conditions or traffic patterns, ensuring on-time deliveries despite unforeseen circumstances.
- Warmly greeted patients and visitors and made each feel welcome.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Managed approximately 30 incoming calls per day from customers.
Owner Driver
ANC
05.2023 - Current
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Skills
- Customer Relations
- Relationship Building
- Verbal and written communication
- Transportation Planning
- Vehicle Maintenance
- Fleet Management
- Customer Service
- Time Management
- Problem-solving abilities
- Reliability
- Active Listening
- Professionalism
Timeline
Owner Driver
Berkowitz
02.2024 - Current
Owner Driver
ANC
05.2023 - Current
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