Rajesh Modgil
Wallan,VIC
Summary
Dynamic Owner Driver with a proven track record and excelling in customer relations and efficient route planning. Recognized for enhancing delivery efficiency and maintaining a clean driving record. Adept at problem-solving and fostering strong client relationships, ensuring timely, high-quality service in fast-paced environments. Committed to operational excellence and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Owner Driver
Subcontracted
01.2010 - Current
- Delivered packages efficiently to designated locations, ensuring timely service and customer satisfaction.
- Managed delivery routes effectively, optimizing travel time and fuel consumption.
- Maintained accurate records of deliveries, tracking status and resolving discrepancies promptly.
- Communicated with clients regarding delivery schedules and any changes in plans.
- Ensured vehicle maintenance and compliance with safety regulations for uninterrupted operations.
- Collaborated with team members to coordinate logistics and enhance overall service quality.
- Adapted quickly to changing delivery demands, demonstrating flexibility in scheduling and route adjustments.
- Provided exceptional customer service by addressing inquiries and resolving issues during deliveries.
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
- Supported the onboarding and training of new courier contractors, sharing best practices for route optimization and time management.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
- Reduced late or missed deliveries by consistently following up with dispatchers regarding updates on current assignments.
Education
BBA - HotelManagement
Carrick
Melbourne, VIC04.2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Package handling
- Punctuality
- Route planning
- GPS navigation
- Vehicle maintenance
- Lifting techniques
- Efficient driving
- Load securing
- Working independently
- Time management
- Problem-solving
- Excellent driving skills
- Multitasking and organization
- Loading and unloading
- Time sensitive deliveries
- Package delivery and Pick-up
- Heavy lifting
- Clean driving record
- Record keeping
Timeline
Owner Driver
Subcontracted
01.2010 - Current
BBA - HotelManagement
Carrick