Brandon Mccole
Caringbah,NSW
Summary
- Increased Sales & Community Reach
Drove revenue growth through strategic planning and monthly “Local Matters” initiatives, boosting local engagement and brand presence. Led staff development in service, and upselling, resulting in stronger customer retention and increased avg spend. - Built a Motivational Social Media Platform
Grew a cross platform following to 145k with over 15 Million Views, blending anime-inspired storytelling with boxing and fitness content to inspire discipline, mental strength, and personal growth. - Team Development & Promotion
Mentored junior staff into leadership roles; managed high-performing teams under pressure while maintaining operational standards. - Sport/Fitness Based Support Work
Delivered personalised fitness/martial arts/badminton/track sessions to clients with behavioural needs, improving confidence, focus, and hand-eye coordination. - Emergency Readiness
Maintained ambulance equipment and readiness for call-outs; supported first-aid logistics at major public events.
Overview
11
11
years of professional experience
Work History
Assistant Restaurant Manager
Grill’d Healthy Burgers
07.2024 - Current
- Recruited to lead operations and drive performance at a high-volume fast-casual restaurant.
- Increased sales through strategic planning and innovative goal-setting initiatives.
- Engaged the local community by allocating monthly sponsorships via the “Local Matters” program.
- Hired and onboarded staff into Grill’d’s nationally recognised traineeship programs.
- Implemented initiatives to meet KPIs and upskill staff to deliver exceptional food quality and service through Grill’d’s core values (Passion, Leadership, Ownership and Trust).
Personal Support Worker
Martin Mc Nally
11.2023 - 05.2025
- Provided emotional, social, and physical support to clients with behavioural needs.
- Designed and delivered weekly personal development sessions focusing on fitness, martial arts, and resilience-building.
- Tracked client progress, implemented de-escalation strategies, and documented behavioural outcomes.
Assistant Restaurant Manager
Mavericks Chicken
07.2023 - 10.2023
- Led FOH and BOH operations and developed SOPs prior to store opening.
- Created staff training initiatives to improve team cohesion and efficiency.
- Managed social media platforms/content creation, increasing engagement and reach.
- Handled recruitment, scheduling, and daily store performance.
Cocktail Bartender
Riva Bar & Restaurant
06.2022 - 05.2023
- Delivered exceptional customer experiences in a high-volume cocktail environment.
- Mixed and served 40+ classic and signature cocktails.
- Coached junior staff in bar operations, upselling, mixology and cleanliness standards.
Shift Manager
McDonald's
09.2015 - 06.2022
- Oversaw store operations, team performance, and customer satisfaction.
- Mentored new hires, managed peak shifts, and ensured adherence to company standards.
- Fostered team morale and executed high-pressure decisions efficiently.
BRC Volunteer
British Red Cross
11.2014 - 08.2018
- Prepared and maintained emergency response vehicles, ensuring they were fully stocked and operational for immediate call-outs.
- Assisted with event logistics, including setup and coordination of first aid support services.
- Managed inventory, performed stock rotation of medical supplies, and supported team operations for emergency readiness.
- Collaborated with staff and volunteers to deliver reliable support during public events and critical incidents.
Education
SQA / SQC - National 4/5 - History, PE, Biology, Religious Studies, Maths.
Charleston Academy
Inverness, Scotland Art & Design, History, PE, English, Maths, Science
Middlewich High School
Cheshire, United KingdomSkills
- Staff Training & Leadership
- Social Media Content Creation (4 years)
- Cocktail Knowledge (30 recipes)
- Behavioural Support & De-escalation
- Hospitality Operations (FOH/BOH)
- Mental Health Support via Fitness/Martial Arts
- Conflict Resolution
- Adaptability Under Pressure
- Opening/Closing Procedures
- Strategic Sales Planning
- Community Engagement Initiatives
- Customer Experience Enhancement
Timeline
Assistant Restaurant Manager
Grill’d Healthy Burgers
07.2024 - Current
Personal Support Worker
Martin Mc Nally
11.2023 - 05.2025
Assistant Restaurant Manager
Mavericks Chicken
07.2023 - 10.2023
Cocktail Bartender
Riva Bar & Restaurant
06.2022 - 05.2023
Shift Manager
McDonald's
09.2015 - 06.2022
BRC Volunteer
British Red Cross
11.2014 - 08.2018
SQA / SQC - National 4/5 - History, PE, Biology, Religious Studies, Maths.
Charleston Academy
Art & Design, History, PE, English, Maths, Science
Middlewich High School
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