Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
Maintained safe food handling standards at all times.
Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
Offered every customer exceptional service and learned regular customers' preferences.
Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Customer Assistant
The Reject Shop
Mandurah, Western Australia
07.2018 - 06.2020
Documented customer concerns and inquiry resolutions in internal computer system.
Researched and resolved account and service problems with friendly, knowledgeable support.
Listened to customers in actively to assess issues and provide accurate information.
Accessed multiple databases to investigate customer questions and concerns.