Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Krstevski

Summary

I am a second-year nursing student with a genuine passion for caring for others and making a meaningful difference in people’s lives. Through my clinical placements and studies, I’ve developed a strong foundation in providing safe, respectful, and person-centred care. I’m confident supporting people with daily activities, communicating with kindness and empathy, and working as part of a healthcare team. I bring a calm and caring presence, a willingness to learn, and a strong sense of responsibility to every shift. I’m excited to continue growing as a nurse while contributing positively to the team and the lives of those I care for.

Overview

7
7
years of professional experience

Work History

Front and Back Hospitality Staff

Taco Street
12.2023 - Current
  • Contributed to a safe environment for guests by adhering to safety protocols and reporting any potential hazards immediately.
  • Improved overall efficiency by monitoring inventory levels of supplies, linens, and toiletries in guestrooms.
  • Assisted in training new staff members on best practices, contributing to a well-prepared team.
  • Balanced daily cash transactions accurately at the front desk while maintaining proper documentation records per company policy guidelines.
  • Maintained a clean and welcoming environment for all guests, ensuring positive reviews and return visits.

NAB ASSIST (INBOUND AND OUTBOUND COLLECTIONS CONTACT CENTRE)

NATIONAL AUSTRALIA BANK
09.2020 - 12.2022
  • Conducting both inbound and outbound calls with customers requiring assistance for loans and credit cards
  • Navigating between multiple systems and vetting to ensure certainty and reliability for customers exact needs
  • Investigating all aspects of customers’ accounts such as statements, possible fraudulent activity, past account activity and formulating affordable payment plans that the customer can commit to without falling further into debt
  • Prepared and actioned customer correspondence within team inbox
  • Managing numerous accounts daily and providing alternate payment methods

BAR SUPERVISOR

CLARENCE HOUSE VENUES
03.2018 - 12.2021
  • All beverage needs for functions are prepared, refreshed, and washed promptly by orchestrating my staff
  • Managed up to 10 staff members per venue
  • Conflicts are extinguished instantaneously upon apprehended resulting in considerable guest satisfaction

Education

Bachelor Of Nursing -

University of Western Sydney

Skills

  • Vitals monitoring
  • Task prioritization
  • Infection control standards
  • Privacy and confidentiality

Timeline

Front and Back Hospitality Staff

Taco Street
12.2023 - Current

NAB ASSIST (INBOUND AND OUTBOUND COLLECTIONS CONTACT CENTRE)

NATIONAL AUSTRALIA BANK
09.2020 - 12.2022

BAR SUPERVISOR

CLARENCE HOUSE VENUES
03.2018 - 12.2021

Bachelor Of Nursing -

University of Western Sydney
Brandy Krstevski