Isabel Burdett
Northgate,Australia
Summary
Compassionate and motivated first-year nursing student with hands-on experience in delivering patient care in aged care settings, as well as acute simulated practical lessons. Competent in assisting patients with daily activities, monitoring vital signs, and maintaining accurate patient records. In addition, eager to establish strong rapport with patients and collaborate effectively within multidisciplinary medical teams. Committed to ensuring patient safety and enhancing satisfaction through patient-centred, empathetic care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospitality Team Member
Funtopia Prospect
10.2021 - Current
- Company Overview: Regency Plaza Shopping Centre
- Developed and maintained positive relationships with customers (parents, and children) for satisfaction
- Trained new staff members in customer service techniques and in various roles of the job including reception, POS, climbing, children's parties, venue hires, and floor (waitressing)
- Used quick response and dynamic service skills to build relationships with customers to enhance experience
- Answered questions and addressed, resolved, or escalated issues to management to satisfy customers
Hospitality Team Member
Mega Courts Indoor Sports
09.2020 - 09.2021
- Company Overview: Windsor Gardens, SA
- Hosted Children's Parties
- Gained knowledge of beginner Barista skills
- Trained new staff members in customer service techniques including serving customers, and handling money
- Greeted guests at front desk and engaged in pleasant conversations while managing check-ins of laser skirmish, parties, general admissions, and other bookings
Fast Food Crew Member
KFC
09.2019 - 08.2020
- Company Overview: Modbury, SA
- Took orders, prepared meals, and collected payments throughout shift
- Worked at the front counter, and to prepare food orders
- Worked well with other crew members and comprehended feedback from management team
- Cleaned counter surfaces, food preparation areas, and other areas of the workplace for maximum health, safety, and customer satisfaction
Education
Bachelor of Nursing - Nursing
University of Adelaide
Adelaide, SA12-2026
Kildare College
Holden Hill, SA10.2023
Vale Park Primary School
Vale Park, SA12.2018
Skills
- Reliability and punctuality
- Privacy and confidentiality
- Adaptability and flexibility
- Excellent communication
- Basic nursing care
- Vitals monitoring
- Certified in CPR/Manual Handling
- Problem-solving skills
- Infection control standards
- Empathy and understanding
- Cross-cultural sensitivity
- Clinical judgment
Certification
- First Aid Training Completed, St John Ambulance, 01/2023
- IntelliLearn Basic Life Support (Including C.P.R), 02/2024
- IntelliLearn Manual Handling, 02/2024
- COVID-19 Immunisation, 11/2021-12/2021
- Aged Care Sector, Vulnerable Person Related, Working with Children Check, NDIS Screening, 02/2024
- Hand Hygiene for Clinical Healthcare Workers Cert, 03/2024
- Certificate of Compliance (Immunisation), 06/2024
- SA Health Deed Poll, 03/2024
- Tuberculosis Screening, 02/2024
- Criminal History Check Certificate, 06/2024
Availability
Monday: Early
Tuesday: Early and Late
Wednesday: Early and Late
Thursday: Early and Late
Friday: Early and Late
Saturday: Early
Sunday: Late
References
- Renee Ward, Assistant Manager at Funtopia Indoor Playground, Prospect, 0432 266 143
- Carina Eliseo, Netball coach and Committee member of Campbelltown Comets Netball Club, 0478 143 698
Timeline
Hospitality Team Member
Funtopia Prospect
10.2021 - Current
Hospitality Team Member
Mega Courts Indoor Sports
09.2020 - 09.2021
Fast Food Crew Member
KFC
09.2019 - 08.2020
Kildare College
Vale Park Primary School
Bachelor of Nursing - Nursing
University of Adelaide
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