Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Conley

Mudgee,Australia

Summary

Motivated Customer Service Officer dedicated to delivering best-in-class customer service. Open and upbeat communicator with team-oriented approach. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

Work History

Customer Service Officer

Galangha Thai Resturant
Mudgee, NSW
01.2024 - Current
  • Provided customer service in a courteous and professional manner.
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Resolved customer issues in an efficient and timely manner.
  • Assisted customers with placing orders for products and services.
  • Processed payments from customers using point of sale systems.
  • Performed follow-up calls to ensure customer satisfaction with product and service delivery.
  • Ensured compliance with applicable laws and regulations related to customer service activities.
  • Trained new employees on company policies related to customer service practices.
  • Answered phone with positive attitude and asked questions to better understand customer needs.

Education

Mudgee High School
Mudgee, NSW
11-2023

Skills

  • Service Recommendations
  • Payment Processing
  • Customer Support
  • Complaint Handling
  • Order Management
  • Friendly, Positive Attitude
  • Customer Service
  • Communication
  • Problem Resolution
  • Safe Food Handling
  • Food Assembly
  • Knife Skills
  • Nutrition Understanding
  • Training Abilities
  • Task Delegation
  • Food Preparation
  • Cleaning and Sanitation

Timeline

Customer Service Officer

Galangha Thai Resturant
01.2024 - Current

Mudgee High School
Breanna Conley