Breanna Dobson
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
Work History
Receptionist
NHCC
01.2020 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Tutor
02.2020 - 05.2023
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Volunteer
Anglicare
06.2017 - 11.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Cook Manager
Island View Take Away
04.2016 - 09.2018
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
- Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
- Ensured timely preparation of dishes for large events, coordinating efforts with front-of-house staff for seamless execution.
Cashier
McDonald's
11.2013 - 12.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Babysitter
03.2015 - 10.2016
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Wagga Wagga Highschool
Wagga Wagga, NSW 04.2001 -
Skills
Data Entry
Telephone skills
File Management
Office Management
Time Management
Bookkeeping
Greeting and Seating Clients
Verbal and written communication
Mail handling
Scheduling appointments
Document Management
Calendar Management
Schedule Management
Problem-solving abilities
Active Listening
Punctual and Reliable
Self Motivation
Reliability
Billing and Invoicing
Menu development
Sanitation Standards
Food Plating
Special diets
Ordering Supplies
Food Safety Regulations
Health regulations
Kitchen Operations
Cooking skills
Customer Service
Teamwork and Collaboration
Professionalism
Positive Attitude
Computer Skills
Leadership Qualities
Flexible Schedule
Organized and Efficient
Attention to Detail
Social Media Management
Telephone Etiquette
Fundraising
NSW Driver's License
Filing and Recordkeeping
Recordkeeping and Confidentiality
Decision-Making
making personalized clothing
My hobby right now is making personalized clothes while being a stay at home mum to my child, one day it might turn into something more but right now i love just having it as a hobby and seeing others happy to wear my designs or the designs that they have picked.
Timeline
Tutor
02.2020 - 05.2023
Receptionist
NHCC
01.2020 - 11.2023
Volunteer
Anglicare
06.2017 - 11.2019
Cook Manager
Island View Take Away
04.2016 - 09.2018
Babysitter
03.2015 - 10.2016
Cashier
McDonald's
11.2013 - 12.2016
High School Diploma -
Wagga Wagga Highschool
04.2001 -