BREE CORBETT
Palm Beach
Summary
I am a dedicated Cafe Supervisor known for exceptional customer service skills and a strong work ethic. With a warm and friendly demeanour, I have created a welcoming environment that keeps customers coming back. I am a massive people person and am always committed to forming meaningful customer-employee relationships while ensuring their needs are met and experiences are memorable. Jefferson's Cafe has become one of my proudest achievements and this is highly reflected through the cafe's reputation.
Within the past ten years of working closely with customers in this industry, I believe this drove my interest to study and complete my Bachelor of Psychology. I have been educated with a unique understanding of human behaviour, communication and interpersonal dynamics in which has allowed me to connect with customers on a deeper and more personal level. Overall, I believe I have the right knowledge and skills to take on the role of a support worker and become a successful member of your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cafe Supervisor
Palm Beach Surf Club / Jeffersons Cafe
09.2017 - Current
- Started this job in 2017 as a regular hospitality worker and waitress at the restaurant part of Palm Beach Surf Club.
- From 2019, majority of my shifts were based in the newly opened cafe (Jefferson's) owned by the Surf Club.
- I took on the promotion of Cafe Supervisor 2 years ago and am currently in this position now.
My role in this position:
- Experienced barista (5 years)
- Instructing, training and managing all employees
- Scheduling rosters of employees
- Ordering stock weekly from all suppliers
- Reporting, managing and/or solving arising problems in order to keep the business successful
- General up keep of cafe
- Decision making in regards to new products, social media, cafe/product development, staff recruitment and procedures.
- Community/Customer engagement
Barista/Hospitality Worker
Espresso 151
05.2017 - 09.2018
- Additional preparation of food and beverages
- Undertook a barista course with Campos - making coffees for customers
- Additional customer service experience
- Cleaning/Maintenance of the workplace
Hospitality Worker
Hidden Perk
09.2014 - 02.2017
- Prepared food and beverages
- Learnt safe food-handling standards.
- Delivered excellent customer service when taking orders
- Maintained clean and organised work environment.
- Performed general cleaning by washing dishes and emptying rubbish.
Education
Bachelor of Science - Psychology
Griffith University
Gold Coast, QLD12.2022
Year 12 High School -
Palm Beach Currumbin State High
Gold Coast, QLD11.2018
Skills
Carly Way
- Jefferson's Cafe Manager
- Palm Beach Surf Club Marketing Manager
- 0412 763 493
Daragh Murphy
- Former Executive Manager of Palm Beach Surf Club
- 0424 956 333
Ali Hilliard
- Executive Manager of Palm Beach Surf Club
- 0407 486 379
Certification
- Burleigh Heads Mowbray Park (BHMP) Surf Club: First Aid Certificate; Bronze Medalian
- Recently (13/09/23) updated First Aid Certificate
Timeline
Cafe Supervisor
Palm Beach Surf Club / Jeffersons Cafe
09.2017 - Current
Barista/Hospitality Worker
Espresso 151
05.2017 - 09.2018
Hospitality Worker
Hidden Perk
09.2014 - 02.2017
Bachelor of Science - Psychology
Griffith University
Year 12 High School -
Palm Beach Currumbin State High
- Burleigh Heads Mowbray Park (BHMP) Surf Club: First Aid Certificate; Bronze Medalian
- Recently (13/09/23) updated First Aid Certificate
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