Brenda Brophy
Adelaide,SA
Summary
Dynamic Event Day Attendant at Adelaide Oval with a strong work ethic and a collaborative mindset. Enhanced guest satisfaction through effective communication and prompt service, streamlining check-in processes. Proven reliability and adaptability in fast-paced environments, ensuring cleanliness and safety while resolving customer inquiries with professionalism.
Personable and diligent with upbeat and positive approach. Possesses solid understanding of customer service principles and excellent communication skills. Committed to ensuring welcoming environment and enhancing guest satisfaction.
Overview
2
2
years of professional experience
Work History
Event Day Attendant
Adelaide Oval
11.2024 - Current
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Utilized strong interpersonal skills to establish rapport with guests.
- Solved guest inquiries and issues promptly, ensuring their satisfaction with our services.
- Enforced adherence to health and safety protocols, contributing to safe environment for all.
- Enhanced guest experience by providing prompt and courteous service during their visit.
- Streamlined check-in process, reducing wait times and elevating guest satisfaction.
- Greeted customers and offered them assistance.
- Promptly responded to all requests for assistance.
Volunteer Mclarevale Information Centre
Onkaparinga Council
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Advance Diploma Enrolled Nursing -
Port Adelaide TAFE
Adelaide04-2001
Skills
- Strong work ethic
- Collaborative mindset
- Reliability and punctuality
- Cleanliness and hygiene
Timeline
Event Day Attendant
Adelaide Oval
11.2024 - Current
Volunteer Mclarevale Information Centre
Onkaparinga Council
06.2023 - Current
Advance Diploma Enrolled Nursing -
Port Adelaide TAFE
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