- I like working with my hands and fixing things
- DIY and Home Improvement
- Gardening
- Hiking
- Music
- Photography
- Kayaking
Brendan Dodds
Maryborough
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Mail Contractor
A2bmail
01.2021 - Current
- Provided exceptional customer service through clear communication skills; addressed concerns promptly and professionally.
- Trained new hires on proper handling procedures, mail classification, and company policies, ensuring a smooth transition into their roles.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Updated and maintained mailing lists and customer records.
- Enhanced customer satisfaction with timely and accurate mail deliveries, ensuring proper handling of packages.
- Maintained a safe work environment by adhering to all safety protocols and vehicle maintenance procedures.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Diploma - Musical Theory
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VIC01-2016
Skills
- Package handling
- Loading and unloading
- Safety procedures
- Postal regulations
- Route planning
- Deadline oriented
- Mail sorting
- Delivery coordination
- Logistics management
Accomplishments
- buying a house
- renovating my house
- creating and managing my own business
- completing cert 4 in sound engineering
- completing a diploma in music
Interests
Timeline
Mail Contractor
A2bmail
01.2021 - Current
Diploma - Musical Theory
Bendigo Regional Institute of TAFE
Similar Profiles
HILTON HALLHILTON HALL
Carpenter's Assistant at BTB Property Solutions PTY LTDCarpenter's Assistant at BTB Property Solutions PTY LTD
Jade GilmoreJade Gilmore
Customer Service / Sales Assistant at JB Coffee BarCustomer Service / Sales Assistant at JB Coffee Bar
Josie EvansJosie Evans
Teacher at Education QueenslandTeacher at Education Queensland