Brendan Hedrich
Queanbeyan,NSW
Summary
Adept at enhancing team efficiency and cleanliness standards, my tenure at ONA Coffee House Cafe exemplified my commitment to kitchen maintenance and positive workplace dynamics. Skilled in food preparation and fostering collaboration, I significantly contributed to improved operational workflows and customer satisfaction, leveraging both hard and soft skills to exceed employer expectations.
Overview
9
9
years of professional experience
Work History
Kitchenhand
ONA Coffee House Cafe
11.2023 - 07.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Contact Officer
Serco Global Services
Mill Park, VIC
04.2020 - 01.2021
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Production Worker
Pace Farm
Canberra, ACT
01.2021 - 10.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Bartender
Mercure Hotel
Canberra, ACT
02.2018 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Nightfill
Coles Supermarket
Queanbeyan
01.2017 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeping
Novotel
Canberra, ACT
05.2015 - 11.2015
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Enhanced guest satisfaction ratings by ensuring timely completion of all housekeeping duties.
- Streamlined communication between housekeeping staff and management, addressing concerns promptly and professionally.
- Coordinated with housekeeping and maintenance to address room issues quickly, enhancing guest comfort.
Education
Diploma Of Business Administration - Business Administration
Australian Business Academy
Canberra, ACT08.2011
Skills
- Positive Attitude
- Kitchen Cleaning and Maintenance
- Team Collaboration
- Food Preparation
Timeline
Kitchenhand
ONA Coffee House Cafe
11.2023 - 07.2024
Production Worker
Pace Farm
01.2021 - 10.2022
Contact Officer
Serco Global Services
04.2020 - 01.2021
Bartender
Mercure Hotel
02.2018 - 02.2020
Nightfill
Coles Supermarket
01.2017 - 12.2017
Housekeeping
Novotel
05.2015 - 11.2015
Diploma Of Business Administration - Business Administration
Australian Business Academy