Summary
Overview
Work History
Education
Skills
Honors and awards
Extra-curricular experience
References
Timeline

Nguyen Cong Vinh

Melbourne,Australia

Summary

I'm currently a sophomore at Monash University, one of the top 50 universities in the world and one of the top 5 universities in Australia, majoring in Banking and Finance. I speak English and Vietnamese as mother's tongue, English fluently and Chinese at a basic level of HSK 3 (provide more information such as HSK 3. I have some experience in the hospitality industry, which has given a good foundation in culinary skills, barista and the customer’s service industry which has honed my skills in giving attention to details and clear communication skills . I'm always on the lookout for the most efficient ways to get things done and I can adapt quickly to new environments and am always willing to learn and improve as well as working in team groups.

Overview

5
5
years of professional experience

Work History

Kitchenhand

Thai Fusion Restaurant Humble Rays
07.2024 - 11.2024
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.

Tik Tok’s Customer’s Services

KYC Solutions J.S.C.
11.2023 - 02.2024
  • Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.

Crew Member

McDonald’s
03.2023 - 05.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Personal Trainer’s Sale Assistant

Times Plus fitness and yoga center
01.2020 - 01.2021
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Improved organizational culture by planning and executing engaging team-building events.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.

Education

Banking and Finance -

Monash University, Melbourne, VIC
01.2025

On-going

High School -

Marie Curie High School
  • SAT: 1340/1600
  • IELTS: 7.0
  • GPA: 3.5/4

Skills

  • Customer Service
  • Teamwork
  • Organizational
  • Adaptability
  • Efficiency
  • Sales
  • Positive Attitude

Honors and awards

  • Excellent Student Awards, Hanoi, Vietnam, Received award certificates for excellent academics during school year. Awarded by the School Principal., 10 consecutive years
  • Yes We Can Competition, Hanoi, Vietnam, Runner-up
  • Marie Curie School Soccer Tournament, Hanoi, Vietnam, Runner-up

Extra-curricular experience

  • Marie Curie Gym Club, Hanoi, Vietnam, Member, 01/01/20, 12/31/22, Organizing annual events of bodybuilding as well as healthy lifestyle.
  • Xây trường cho em, Son La, Vietnam, Member, 01/01/19, 12/31/20, Helped building a kindergarten school for poor children in Son La province in mountainous region of Vietnam. Organizing an English class for children in the newly-built kindergarten classes.
  • Những ước mơ xanh, Hanoi, Vietnam, Member, 01/01/20, 12/31/21, Donating books and school stationeries to orphaned kids during covid 19 pandemic. Helped raising money for poor people during covid 19 pandemic.


References

  • Lauren Kwon, Commonwealth Bank customer banking specialist, lauren.kwon@cba.com.au
  • Nguyen Khanh Toan, CEO of KYC Solutions J.S.C., toannk@kyc.net.vn

Timeline

Kitchenhand - Thai Fusion Restaurant Humble Rays
07.2024 - 11.2024
Tik Tok’s Customer’s Services - KYC Solutions J.S.C.
11.2023 - 02.2024
Crew Member - McDonald’s
03.2023 - 05.2023
Personal Trainer’s Sale Assistant - Times Plus fitness and yoga center
01.2020 - 01.2021
Monash University - Banking and Finance,
Marie Curie High School - High School,
Nguyen Cong Vinh