Brendon Tharp
Brisbane,QLD
Summary
Skilled Photocopier Technician with significant experience in troubleshooting, maintenance and repair of a variety of photocopy machines. Skilled in Installing and I.T. Support with installing Photocopiers and Scanning. Possess deep understanding of digital systems, imaging processes and mechanical functions, combined with strong problem-solving skills to ensure optimal machine performance. Have consistently maintained high customer satisfaction rates through timely and efficient service delivery.
Overview
14
14
years of professional experience
Work History
Photocopier Technician
ABT GROUP - Advanced Business Technologies
Brisbane, QLD
02.2011 - Current
- Performed preventive maintenance on photocopiers, including cleaning and replacing parts.
- Repaired and troubleshot hardware problems with photocopiers, such as paper jams, toner issues, scanner errors.
- Diagnosed technical faults in order to identify the root cause of any issue.
- Diagnosed I.T. Faults in order to rectify any issues
- Assisted customers with setting up their machines and explaining how to use them correctly.
- Researched solutions to complex technical problems utilizing resources available online or through manufacturer contacts.
- Utilized problem-solving skills to find creative solutions to difficult technical challenges.
- Collaborated with colleagues from different departments in order to coordinate activities related to repairing photocopiers.
- Switched easily between different manufacturers' models.
Education
Diploma - Interactive Digital Media
TAFE QLD
Mount Gravatt, QLD12-2010
High School Diploma -
Mt Gravatt High
Mount Gravatt, QLD11-2008
Skills
- Hardware Installation
- Workflow Optimization
- Software Updates
- Advanced troubleshooting
- Remote Support
- Parts Replacement
- Technical diagnostics
- IT Diagnostics
- Software Installation
- Mechanical Repair
- Electrical Troubleshooting
- Remote assistance
- Machine Calibration
- Active Listening
- Team Collaboration
- Organizational Skills
- Equipment Maintenance
- Adaptability
Refference
- Garry Cox - ABT Service Manager - 33919200
- Tristan Hendry - ABT Workshop Manager - 33919200
- Donna Armstrong - ABT Accounts - 33919200
Timeline
Photocopier Technician
ABT GROUP - Advanced Business Technologies
02.2011 - Current
Diploma - Interactive Digital Media
TAFE QLD
High School Diploma -
Mt Gravatt High
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