Brendon Duc Anh Vu
Dianella,WA
Summary
I have worked in the retail and hospitality industry since 2014. I am known to be punctual and a team player when it comes to any tasks. I believe I excel in customer service and providing customers with the best experience whilst maintaining a safe and up to standard workplace environment.
Overview
9
9
years of professional experience
Work History
Logistics Team Member
David Jones CPA
03.2022 - 04.2023
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
Retail Associate
Sunglass Hut
03.2021 - 05.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate inventory records using point-of-sale systems to track sales and stock levels.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Implemented visual merchandising strategies to optimize product displays and enhance store aesthetics.
Server
Anne's Bakery Lunch Bar
01.2020 - 03.2023
- Managed food and beverage orders efficiently, maintaining accuracy throughout high-volume service periods.
- Implemented best practices for cleanliness and organization within dining area, contributing to positive guest experiences.
- Handled cash transactions accurately, balancing registers at end of shifts to ensure financial integrity.
Server
Esperance French Hot Bread Shop
01.2014 - 01.2020
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Trained new staff on menu offerings and service protocols, fostering a collaborative work environment.
- Monitored food safety standards, ensuring compliance with health regulations and best practices.
- Collaborated with kitchen staff to streamline communication, improving service speed and quality.
Education
Bachelor of Arts - Screen Arts And Digital & Social Media
Curtin University
Perth, WA12-2027
High School Diploma -
Christ Church Grammar School
Perth, WA01-2019
Skills
- Customer focused
- Actively listens
- Bilingual
- Detail centric
- Adaptable
- Resolution orientated
- Problem solving
- Analytical
Awards and Acknowledgements
- House Prefect / Leadership within faction - Assisted Head of House with absentees, presentations, activities and engaged with other students within the house.
- Boarding Prefect / Leadership within boarding house - Assisted Head of Boarding with ensuring uniforms are correctly worn, activities, sleep routine for younger years and ensured overall residents’ welfare.
- Fresher Rep / Representative for freshers at college - Representing freshers of St Catherine’s College by voicing opinions to college staff and the residential guild department.
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Logistics Team Member
David Jones CPA
03.2022 - 04.2023
Retail Associate
Sunglass Hut
03.2021 - 05.2022
Server
Anne's Bakery Lunch Bar
01.2020 - 03.2023
Server
Esperance French Hot Bread Shop
01.2014 - 01.2020
Bachelor of Arts - Screen Arts And Digital & Social Media
Curtin University
High School Diploma -
Christ Church Grammar School
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