Brent Pollard
Drewvale,Qld
Summary
Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in various technical products and current market trends. Over 20 years of sales and business development success.
Self motivated sales professional who enjoys cold calling and finding solutions to customer pain points. Customer centric philosophy and will go the extra mile to meet or exceed customer expectations.
Overview
17
17
years of professional experience
Work History
Territory Manager
Sefar Pty Ltd
05.2019 - Current
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Representative
Total Tools
10.2015 - 05.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored internal sales staff.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Branch Manager
Welding Equipment & Hire
08.2006 - 08.2015
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
Education
No Degree - Upholstery
Ithaca College of Tafe
Brisbane, QLDHigh School Diploma -
St James' Christian Brothers College
Brisbane, QLD11.1993
Skills
- Customer Focussed
- Account Servicing
- Price Structuring
- Verbal and Written Communication
- Vendor Management
- Product and Service Sales
- Territory Management
- Customer Service and Assistance
- Customer Engagement Strategies
- Account Growth
- Goals and Performance
- Account and Territory Management
- Cold Calling
Time with Family
I enjoy spending time with my wife, 4 daughters and 1 grand daughter.
Timeline
Territory Manager
Sefar Pty Ltd
05.2019 - Current
Sales Representative
Total Tools
10.2015 - 05.2019
Branch Manager
Welding Equipment & Hire
08.2006 - 08.2015
No Degree - Upholstery
Ithaca College of Tafe
High School Diploma -
St James' Christian Brothers College
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