Overview
Work History
Education
Timeline
Generic

Brett Mead

Caloundra,QLD

Overview

29
29
years of professional experience

Work History

Call Centre Officer

Services Australia
Toowoomba , Qld
01.2011 - 12.2016

Assisting Clients with updating details and answering queries

  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Employment Consultant

Commonwealth Rehabilitation Services
01.2006 - 01.2011
  • Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
  • Proofread and edited clients' resumes to improve interview chances.
  • Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
  • Reviewed, tracked and coordinated employment referrals.
  • Interviewed clients and administered skills assessments to determine employability.
  • Managed caseloads of up to 60 monthly clients in search of gainful employment.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Assisted clients with job placement.

Employment Consultant

Centacare Employment and Training
Toowoomba , Qld
01.2003 - 01.2006
  • Managed caseloads of up to Number monthly clients in search of gainful employment.
  • Interviewed clients and administered skills assessments to determine employability.
  • Exemplified excellent communication skills when liaising between hiring managers and candidates ensuring a smooth hiring process.
  • Assisted Number clients with job placement.
  • Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
  • Enhanced client satisfaction by providing personalized employment consulting services and tailored career advice.

Community Works Coordinator

Mission Australia
01.2000 - 01.2003

Processing Manager

Pacific Seeds
01.1988 - 01.2000

Education

Senior Certificate -

Marist College Ashgrove
Ashgrove, QLD
10.1977

Timeline

Call Centre Officer

Services Australia
01.2011 - 12.2016

Employment Consultant

Commonwealth Rehabilitation Services
01.2006 - 01.2011

Employment Consultant

Centacare Employment and Training
01.2003 - 01.2006

Community Works Coordinator

Mission Australia
01.2000 - 01.2003

Processing Manager

Pacific Seeds
01.1988 - 01.2000

Senior Certificate -

Marist College Ashgrove
Brett Mead