Brett Slaney
Clyde North
Summary
Accomplished Business Development Manager with expertise in relationship management and strategic planning. Proven track record in enhancing customer satisfaction and driving sales growth through effective project coordination.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Alspec
Dandenong
05.2025 - Current
- Developed relationships with key clients to identify business opportunities.
- Managed client accounts, ensuring satisfaction and retention through regular communication.
- Prepared presentations and proposals for potential business partners and stakeholders.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed and implemented strategies to increase sales and market share.
- Drafted proposals for prospects in response to their requests for information.
- Organized meetings between senior management and prospective customers.
- Prepared reports on sales performance metrics such as revenue growth and margins.
- Fostered long-term partnerships with key industry players to enhance market presence.
General Manager/Partner
BK Windows & Doors
Bayswater
07.2021 - 09.2024
- Started the business from scratch and turned it into a 3million dollar business in 3 years
- Oversaw daily operations to ensure efficient workflow and project completion.
- Managed staff scheduling and resource allocation for optimal productivity.
- Developed operational procedures to streamline processes and reduce costs.
- Led regular team meetings to communicate goals and address challenges.
- Maintained compliance with industry regulations and safety standards.
- Fostered a positive work environment to encourage employee engagement and collaboration.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Formed and sustained strategic relationships with clients.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Sales & Project Manager
Jag Windows
Doveton
01.2013 - 04.2021
- Managed client relationships to ensure satisfaction and successful project delivery.
- Coordinated project timelines and resources for efficient workflow execution.
- Facilitated communication between departments to align project goals and objectives.
- Developed detailed project plans outlining scope, deliverables, and timelines.
- Developed and implemented strategies to meet customer needs.
- Identified potential risks associated with each project and developed mitigation strategies.
- Drafted contracts outlining scope of work and payment terms for customers.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Liaised with architects and builders to deliver desired project outcomes
Window Replacement Business
Self Employed
Bayswater
03.2005 - 12.2012
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Education
Trade Certificate - Wood Machinist
Holmesglen Institute of TAFE
Melbourne, VIC12-1996
High School Diploma -
Norwood Secondary College
Ringwood North, VIC12-1992
Skills
- Client relationship management
- Negotiation techniques
- Effective communication
- Problem solving
- Time management
- Market analysis
Affiliations
- Martial Arts - Achieved my Black Belt
- Gym workouts & Pool
Accomplishments
- AGWA Award Winner Victoria - National Peoples Choice Award
Timeline
Business Development Manager
Alspec
05.2025 - Current
General Manager/Partner
BK Windows & Doors
07.2021 - 09.2024
Sales & Project Manager
Jag Windows
01.2013 - 04.2021
Window Replacement Business
Self Employed
03.2005 - 12.2012
Trade Certificate - Wood Machinist
Holmesglen Institute of TAFE
High School Diploma -
Norwood Secondary College