Dynamic and innovative professional with a proven track record in compassionate caregiving and creative problem-solving. Excelled at SA Dept of Human Services by delivering personalized support and achieving significant improvements in client engagement. Skilled in client care and adaptable to changing needs, demonstrating exceptional patience and resourcefulness.
Overview
31
31
years of professional experience
Work History
Disability Services Officer
SA Dept of Human Services, Disability Services
11.2002 - 07.2024
Delivered a high standard of care including personal and home care, and person-centred support to individuals.
Provided support to individuals in accordance with the Person-Centred Active Support model, which promotes people being actively engaged in their own lives and encourages individuals to make their own choices and participate in personal decisions.
Provided a personal care service tailored to the needs of an individual, which may include but is not limited to, supporting or assisting the individual in activities such as bathing, manual handling, exercising, dressing, grooming, continence management, fitting and removal of aids and appliances.
Assisted individuals to develop and maintain an awareness of high personal standards and encourage positive and socially appropriate behaviour including personal appearance and presentation.
Adhered to each individual’s Health and Support Plans in a timely and disciplined manner at all times and seek advice and support from the Team Supervisor if queries or issues that arise causing concern.
Provided domestic assistance and involve the individual insofar as is practicable in all aspects of daily living, including assisting clients in activities such as cleaning, dusting, washing, ironing, sweeping paths, minor maintenance jobs, preparation and cooking of meals, gardening, transportation and other tasks of a domestic nature
Maintained accurate documentation and case file information for individuals and other organisational records as required.
Managed medications effectively for individuals under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans and medication administration protocols.
Disability Support Worker
Logan West Community Centre
10.2001 - 09.2002
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
Assisted clients in reaching personal goals through targeted skill-building activities
Coordinated transportation arrangements for clients to partake in social activities safely.
Casual Bar Attendant
Royal Hotel
08.2001 - 09.2001
Casual Bar Attendant
Hotel Victor
12.1997 - 04.2000
Casual Drive Through Attendant
Kallangur Hotel
08.1997 - 11.1997
Duty Manager
Kallangur Hotel
10.1996 - 07.1997
Plant Operator
Dairyvale Foods LTD
05.1993 - 04.1996
Education
Certificate III - Disability Work
SA Government College For Learning And Development
Adelaide, SA
03-2009
Certificate III - Hospitality (Food And Beverage Service)
Moreton Institute of TAFE
My Gravatt
11-1996
Skills
Innovation and Creativity
Compassionate Caregiving
Patience and understanding
Adaptable and resourceful
Timeline
Disability Services Officer
SA Dept of Human Services, Disability Services
11.2002 - 07.2024
Disability Support Worker
Logan West Community Centre
10.2001 - 09.2002
Casual Bar Attendant
Royal Hotel
08.2001 - 09.2001
Casual Bar Attendant
Hotel Victor
12.1997 - 04.2000
Casual Drive Through Attendant
Kallangur Hotel
08.1997 - 11.1997
Duty Manager
Kallangur Hotel
10.1996 - 07.1997
Plant Operator
Dairyvale Foods LTD
05.1993 - 04.1996
Certificate III - Disability Work
SA Government College For Learning And Development
Certificate III - Hospitality (Food And Beverage Service)
Moreton Institute of TAFE
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