Brianna Kakouris
Maryborough,QLD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-oriented individual with a passion for continuous learning. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Console Operator
AMP Group (Little Monkey's Play Centre & Cafe)
Tinana, QLD
07.2024 - Current
- Operated console systems to monitor play activities and cafe services.
- Managed customer inquiries and provided assistance throughout the facility.
- Maintained cleanliness of console area to ensure a welcoming environment.
- Assisted in training new staff on operational procedures and equipment use.
- Enforced safety protocols to protect children and maintain a secure space.
- Communicated effectively with parents regarding facility policies and events.
- Operated fuel pumps and processed payments efficiently.
- Maintained cleanliness of the fuel station area and equipment.
- Operated cash register to process payments and issue receipts.
- Processed credit card transactions accurately and securely.
- Organized themed party activities and games for children and adults.
- Set up decorations and arranged seating for events.
- Processed customer transactions efficiently at busy retail location.
- Maintained accurate cash drawer and balanced at end of shifts.
- Handled customer complaints with professionalism and empathy.
- Prepared a variety of menu items quickly and efficiently during peak hours.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Operated kitchen equipment safely, including grills, fryers, and ovens.
- Followed food safety guidelines to handle, store, and prepare ingredients properly.
- Operated espresso machines and brewing equipment efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Maryborough State High School
Maryborough, QLD06-2023
Skills
- Console operation
- Customer service
- Cash handling
- Food preparation
- Communication skills
- Team training
- Event coordination
- Cleanliness standards
- Food safety
- Employee training
- Food storage
- Cleaning and sanitation
- Stock rotation
- Teamwork
- Safety enforcement
Languages
English
Full Professional
REFERENCE
COURTNEY O'BRIAN: 0434 053 887 MANAGER
SHONAGH BIRMINGHAM: 0422 011 656
Timeline
Console Operator
AMP Group (Little Monkey's Play Centre & Cafe)
07.2024 - Current
Maryborough State High School