Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rahim Sethna

Lavington,NSW

Summary

Dynamic Console Operator with a proven track record at Apollo Fuels pty ltd, excelling in customer service and team training. Skilled in report generation and food safety, I consistently identified upselling opportunities, enhancing customer satisfaction. My effective communication and quality control ensured operational excellence and adherence to standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Console Operator

Apollo Fuels pty ltd
Henry, New South Wales
06.2023 - Current
  • Provided training and guidance to new operators on how to use the console.
  • Created daily reports detailing any operations performed on the console.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.

Crew Member

Mcdonalds
LAVINGTON
01.2025 - 06.2025
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Checked expiration dates on all products before serving them to customers.
  • Adhered to health department regulations regarding food handling procedures.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Education

Bachelor's in Management Studies. - Management

Birla College
Mumbai
04-2012

Skills

  • Console operation
  • Report generation
  • Customer service
  • Food safety
  • Beverage preparation
  • Team training
  • Cash handling
  • Effective communication
  • Quality control

Certification

  • First aid
  • Food handling
  • Driving license
  • Conversant with MS Office

Timeline

Crew Member

Mcdonalds
01.2025 - 06.2025

Console Operator

Apollo Fuels pty ltd
06.2023 - Current

Bachelor's in Management Studies. - Management

Birla College

Similar Profiles

CREATE PROFILE
Rahim Sethna