Briannah Abraham
Toowoomba
Summary
Dedicated waitress with strong customer service skills, ensuring efficient order management and team collaboration in fast-paced environments. Dedicated waitress with expertise in customer service and order processing. Proven ability to enhance guest satisfaction and maintain food safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front House/ Waitress
Park House Cafe
Toowoomba
11.2025 - Current
- Provided exceptional customer service in high-pressure dining environment, enhancing guest satisfaction.
- Served food items to tables with friendliness and courtesy, contributing to overall dining experience.
- Processed customer orders accurately and efficiently to ensure timely service.
- Assisted team members during peak shifts, fostering collaborative environment to meet service demands.
- Managed cash transactions and operated point-of-sale system effectively.
Cafe Waitress
The Chocolate Cottage
Highfields
01.2023 - 12.2024
- Delivered warm, attentive customer service to enhance customer experience.
- Took orders and served food while assisting with daily cafe operations.
- Maintained cleanliness and presentation standards to ensure a welcoming environment.
- Collaborated effectively with team members and communicated clearly with staff and customers.
- Supported new staff during onboarding and assisted during peak times.
- Established strong relationships with regular customers to foster loyalty.
Education
High School Diploma -
Toowoomba Christian College
Highfields, QLD11-2025
Skills
- Food safety
- Order processing
- Cash handling
- Time management
- Team collaboration
- Customer service
Affiliations
Emergency Service Cadets, Toowoomba, QLD (2021-2022)
Certification
Responsible Service of Alcohol (RSA) - QLD (2023)
Accomplishments
Outstanding Effort & Consistent Commitment Award - Toowoomba Christian College (2025): Recognized for exceptional dedication, consistent academic effort, and a strong work ethic throughout senior schooling.
Career Goals & Availability
Currently starting my Nursing degree at University of Southern Queensland and seeking ongoing hospitality work to build by customer service and teamwork skills. I'm reliable, motivated, and available across weekdays and weekends with flexibility around my study schedule.
Timeline
Front House/ Waitress
Park House Cafe
11.2025 - Current
Cafe Waitress
The Chocolate Cottage
01.2023 - 12.2024
High School Diploma -
Toowoomba Christian College