Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
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Luka Mckenzie

Marcoola,QLD

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Bebitas. Proven ability to manage high-pressure situations while maintaining food safety standards. Recognized for adaptability and teamwork, consistently delivering a welcoming dining experience and training new staff to uphold service excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front of House/ Waitress

Bebitas
07.2025 - 09.2025
  • Provided excellent customer service to ensure a welcoming dining experience.
  • Managed reservations and seating arrangements for optimal table turnover.
  • Collaborated with kitchen staff to coordinate timely meal service.
  • Assisted in training new waitstaff on service standards and procedures.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Processed payments accurately using point-of-sale systems efficiently.

Babysitter

Friends/Family
07.2018 - 07.2025
  • Communicated positively with children and guardians
  • Maintained a clean and organised environment to ensure the well-being of children under care
  • Prepared healthy, age appropriate snacks and meals
  • Reassured children when upset, providing emotional support and stability
  • Sanitised dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores

Bartender

Young Giants Brewery
03.2025 - 06.2025
  • Managed bar operations, ensuring cleanliness and adherence to health standards.
  • Monitored inventory levels, implementing efficient stock management practices.
  • Demonstrated adaptability during high volume periods, maintaining composure under pressure.
  • Familiar with a wide range of beer styles; skilled in correct pouring techniques and customer presentation.
  • Collaborated with fellow staff members to optimize workflow and service quality.

Barista and Kitchen Hand

Cuba Street Coffee Roasters
02.2024 - 06.2025
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor.
  • Listened carefully to customer requests and created personalized, delicious beverages and food.
  • Managed store opening and closing procedures.
  • Executed efficient food preparation.

Barista

Waiting For Huey
01.2022 - 01.2024
  • Prepared various coffee and milk beverages.
  • Cleaning and maintenance of grinder and coffee machine
  • Point of Sale
  • Efficient work flow and great customer service at all times
  • Managed inventory of coffee beans, milk and supplies

Education

High School Diploma -

Coolum State High School
Coolum
2022

Skills

  • Work ethic
  • Time management
  • Customer service
  • Food safety
  • Team collaboration
  • Critical thinking
  • Adaptability
  • Positive mindset

Personal Information

Certification

  • NSW Food Safety Supervisor Certificate
  • Food handling skill set certificate
  • RSA
  • Blue Card

Timeline

Front of House/ Waitress

Bebitas
07.2025 - 09.2025

Bartender

Young Giants Brewery
03.2025 - 06.2025

Barista and Kitchen Hand

Cuba Street Coffee Roasters
02.2024 - 06.2025

Barista

Waiting For Huey
01.2022 - 01.2024

Babysitter

Friends/Family
07.2018 - 07.2025

High School Diploma -

Coolum State High School
Luka Mckenzie